Consultant II

Wellsky; United States; On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical benefits

Mental health support

Paid time off

Educational assistance

Job summary

WellSky in the United States is seeking a Consultant II to lead the implementation of healthcare solutions, guiding deployment, customization, and adoption to ensure on-time delivery and high-quality outcomes.

This role sits within the Home Health & Hospice Professional Services team, collaborating with clients and internal teams, providing training, and advising on workflow optimizations to meet business objectives.

Qualifications

• Bachelor's Degree or equivalent work experience.
• At least 2-4 years relevant work experience.
• Experience in hospice and palliative care industry is preferred.
• Proficiency with Salesforce including reporting, case management, and workflow tracking is preferred.

Responsibilities

• Collaborate with project teams and client personnel to complete implementation tasks throughout the project lifecycle.
• Organize requirements gathering sessions and analyze current solution workflows, designs, and mappings.
• Facilitate client meetings to understand objectives and propose workflow modifications to optimize outcomes.
• Advise clients on solution customization and configuration to enhance user experience.
• Provide hands-on training to client members on the solution's functionalities.
• Troubleshoot and resolve minor issues and determine when to involve internal technical teams.
• Perform other duties as assigned.

Skills

Project management

Client requirements

Workflow analysis

Training

Troubleshooting

Education

Bachelor's Degree or equivalent work experience

Tools

Salesforce

Job description

The
Consultant II is responsible for leading the implementation of solutions by ensuring successful deployment, customization, and adoption of the solution. The scope of this job includes leveraging project management skills and knowledge of technical functionalities to collaborate effectively with clients and internal teams to deliver high-quality implementations on time.

This opening is with our Home Health & Hospice Professional Services team. If the details below sound like you, we invite you to apply today and join us in shaping the future of healthcare!

Key Responsibilities:

• Collaborate with project teams and client personnel to complete implementation tasks throughout the lifecycle of the project.

• Organize requirements gathering sessions, including analysis of current solution workflows, designs, and mapping processes.

• Facilitate client meetings to understand business objectives and challenges and offer workflow modification suggestions to optimize the solution for client goals.

• Serve as an advisor for clients and offer consultation that requires review of a variety of factors for solution customization and configuration to enhance user experience.

• Provide hands-on training to designated client members and guide them through the solution's functionalities and features to increase proficiency.

• Troubleshoot and resolve minor issues and determine which issues need to involve internal technical teams.

• Perform other job duties assigned.

Required Qualifications:

• Bachelor's Degree or equivalent work experience

• At least 2-4 years relevant work experience

Preferred Qualifications:

• Experience in the hospice and palliative care industry.

• Proficiency with Salesforce, including reporting, case management, and workflow tracking.

• Experience with billing processes and/or revenue cycle management within healthcare settings.

Job Expectations:

• Willing to travel up to 50% based on business needs

• Willing to work additional or irregular hours as needed

• Must work in accordance with applicable security policies and procedures to safeguard company and client information

• Must be able to sit and view a computer screen for extended periods of time

WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.

Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:

• Excellent medical with Rx, dental, and vision benefits
• Mental Health support through EAP
• Generous paid time off, plus 13 paid holidays100% vested 401(K) retirement plans
• Educational assistance up to $2500 per year

WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.

Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.

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