Consultant, D365 & Power Platform | Remote

Root16 Reply; Chicago (IL); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Remote or hybrid work environment

Wellness and learning benefits

Job summary

Root16 Reply is seeking a results-driven Business Systems Analyst to partner with clients on sales, marketing, and customer service initiatives. You will document processes, support pre‑sales efforts, and help design configurations in Dynamics 365 and Power Platform.

Ideal candidates bring 1–3 years of BA experience, comfort with relational databases, strong communication, and a collaborative, entrepreneurial mindset. Remote/hybrid environment with growth opportunities is offered.

Qualifications

• Bachelor’s degree (Computer Science or Business Systems preferred) or related experience.
• 1 - 3 years of experience on projects, business analysis, and/or requirements gathering (technology experience with applications is preferred).
• Familiar with relational databases is a plus.
• Self‑starter and able to effectively prioritize multiple tasks and projects.
• Energized by working at an entrepreneurial company.
• Self‑motivated, dependable and reliable teammate.
• Strong written and verbal communication, presentation, client service and technical writing skills, coupled with a strong interest in further developing and integrating enterprise business processes with technology skills.
• Demonstrated leadership qualities and client service focused mindset.
• Microsoft certifications in Dynamics 365 or Power Platform a plus, but not required.
• Occasional travel required, less than 20%.

Responsibilities

• Participate in discovery meetings with clients and prospects to understand and document their sales, marketing and customer service requirements and business processes.
• Participate in steering committee meetings with the client and be the escalation point for client communications.
• Participate in the pre‑sales process as needed for RFPs and SOWs.
• Configure/customize D365/PowerApps using web‑based administration tools (form layout, workflow design, view creation, etc.).
• Work with developers to define and create specifications for any custom code or data migration requirements.
• Create and manage project timelines to ensure on‑time and on‑budget delivery.
• Train end‑users
• Create knowledge transfer documentation.

Skills

Business analysis

Requirements gathering

Client service

Technical writing

Power Platform

Dynamics 365

SQL / relational databases

Communication

Project coordination

Education

Bachelor’s degree in Computer Science or Business Systems

Tools

Dynamics 365

Power Platform

Job description

Root16 Reply is seeking a results-driven Business Systems Analyst to partner with clients on sales, marketing, and customer service initiatives. You will document processes, support pre‑sales efforts, and help design configurations in Dynamics 365 and Power Platform.

Ideal candidates bring 1–3 years of BA experience, comfort with relational databases, strong communication, and a collaborative, entrepreneurial mindset. Remote/hybrid environment with growth opportunities is offered.