Construction Tech Support Pro - GNSS & Site Positioning

American Association for Public Opinion Research; Salem (VA); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Paid time off

401(k) with company match

Tuition reimbursement

Employee referral bonus

Job summary

SITECH Chesapeake is seeking a Construction Technology Support Analyst in Salem, VA. This role focuses on diagnosing and resolving issues with machine control systems and site positioning tech, delivering first-call resolution to minimize equipment downtime.

The position requires knowledge of GNSS, data formats, and strong customer service skills, with travel to customer sites and flexible hours. Starting pay ranges from $21.56 to $27.10 per hour.

Qualifications

• Basic understanding of GNSS principles, machine control systems, and site positioning technology.
• Able to read and interpret common construction data formats.
• Think quickly to handle customer situations and produce immediate results.
• Strong mechanical aptitude and skills; good verbal and written communication.
• Proficient with computers, tablets, and basic diagnostic tools.
• Willingness to travel to customer sites and work flexible hours.

Responsibilities

• Deliver first-call-resolution to diagnose and troubleshoot machine control systems and site positioning technology.
• Provide support via phone, email, and remote applications to minimize downtime.
• Travel to customer sites and promote a positive customer experience.
• Uphold core values and maintain Carter Way principles.

Skills

GNSS principles

Machine control systems

Site positioning technology

Customer service orientation

Verbal and written communication

Diagnostic tools proficiency

Tools

Tablets/diagnostic tools

Job description

SITECH Chesapeake is seeking a Construction Technology Support Analyst in Salem, VA. This role focuses on diagnosing and resolving issues with machine control systems and site positioning tech, delivering first-call resolution to minimize equipment downtime.

The position requires knowledge of GNSS, data formats, and strong customer service skills, with travel to customer sites and flexible hours. Starting pay ranges from $21.56 to $27.10 per hour.