Construction Tech Rental Coordinator

EquipmentShare; Lexington (KY); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Monthly Family Dinner Night

Competitive compensation

Full medical, dental, and vision

Generous PTO + holidays

401(k) + company match

Tool & boot reimbursements

Gym membership stipend

Company events and team dinners

Volunteer time (16 hrs/yr)

Career advancement

Diagnostic tools access

Job summary

EquipmentShare in Lexington, KY, is hiring a Rental Coordinator to manage the rental process, service customers, and coordinate with teams for timely equipment delivery. You will help expand the customer base and ensure a seamless rental experience from inquiry to return.

The role emphasizes building strong client relationships, resolving issues quickly, and contributing to growth in a fast-paced tech-enabled rental environment. Strong communication and problem-solving skills are essential.

Qualifications

• Strong customer service mindset and problem solving.
• Ability to build and nurture customer relationships throughout the rental cycle.
• Comfort with fast-paced environments and learning new products.

Responsibilities

• Respond to inbound leads and guide customers through the rental process.
• Grow the customer base by engaging contractors and construction principals.
• Maintain relationships with existing customers and inform them of new offerings.
• Respond promptly to inquiries, requests, or complaints to ensure satisfaction.
• Develop sales strategies to increase market share and improve customer experience.

Skills

Active listening

Relationship building

Interpersonal skills

Adaptability

Education

High School diploma or equivalent

Job description

EquipmentShare in Lexington, KY, is hiring a Rental Coordinator to manage the rental process, service customers, and coordinate with teams for timely equipment delivery. You will help expand the customer base and ensure a seamless rental experience from inquiry to return.

The role emphasizes building strong client relationships, resolving issues quickly, and contributing to growth in a fast-paced tech-enabled rental environment. Strong communication and problem-solving skills are essential.