Construction Site IT Engineer: Hands-on Tech Support

Technip Energies; Louisiana (MO); On-site; USD 60,000 - 90,000; Full time

Job summary

Technip Energies is seeking a Site IT Support Engineer to coordinate and support on-site IT operations across the construction site and project lifecycle. You will be the first-level contact for hardware, software, and connectivity issues, ensuring reliable access to IT services for project teams.

The role demands hands-on installation, maintenance, and troubleshooting of end-user devices, printers, plotters, and local network components, with escalation to senior DIGITEAM as needed.

Qualifications

• High-level graduation or equivalent education/technical preparation for IT support.
• Minimum of two (2) years of similar experience supporting users, IT equipment, or site-based IT operations.
• Fluent English communication skills.
• Hands‑on experience installing, configuring, maintaining, and troubleshooting PCs and workstations.
• Experience supporting printers, plotters, and other common end‑user peripherals.
• Experience providing first‑level user, application, and network troubleshooting support.

Responsibilities

• Install, configure, deploy, and maintain PCs, workstations, and other end-user IT equipment used by project and construction-site personnel.
• Connect PCs, printers, plotters, and supported devices to the local area network (LAN) and verify proper connectivity and operation.
• Install, configure, test, and support printers and plotters, including setup of printer configurations on user PCs and workstations.
• Provide day-to-day first-level technical support to site users for hardware, software, workstation, printer, plotter, and connectivity issues.
• Diagnose and troubleshoot user-reported problems, identify the source of the issue, implement appropriate first-level corrective actions, and elevate unresolved issues when required.
• Perform routine maintenance of site printers and peripherals, including replacement or coordination of ink, toner, drums, and other consumable items.
• Provide first-level support for application-related problems and act as the liaison between local users and the Site IT Lead or appropriate TEN Digiteam specialist.
• Provide first-level troubleshooting of network and connectivity issues, including basic LAN and TCP/IP-related problems.
• Support the availability and reliable operation of site IT equipment and tools needed for daily project execution.
• Maintain effective communication with users regarding issue status, troubleshooting actions, escalation, and resolution.

Skills

English fluency

Hardware troubleshooting

End-user support

LAN/TCPIP basics

On-site IT

Customer service

Education

High-level graduation or equivalent education/technical preparation for IT support

Job description

Technip Energies is seeking a Site IT Support Engineer to coordinate and support on-site IT operations across the construction site and project lifecycle. You will be the first-level contact for hardware, software, and connectivity issues, ensuring reliable access to IT services for project teams.

The role demands hands-on installation, maintenance, and troubleshooting of end-user devices, printers, plotters, and local network components, with escalation to senior DIGITEAM as needed.