Construction Project Manager - Lead & Restore Projects

SERVPRO of Bethlehem; Allentown (Lehigh County); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Vision insurance

401(k) matching

Bonus based on performance

Company car

Competitive salary

Dental insurance

Job summary

SERVPRO of Bethlehem is seeking a Construction Project Manager who thrives in challenging situations and is dedicated to helping customers recover from fire and water damage. You will supervise crews, manage schedules and budgets, and secure permits while ensuring all work aligns with plans, specifications, and safety standards.

The role emphasizes superior customer service, clear communication, and the ability to evaluate and sell projects.

Qualifications

• High school diploma/GED required.
• Proficient in Xactimate and Symbility software.
• Superb customer service track record.
• Effective written and oral communication.
• Intermediate math skills.
• Experience in restoration and/or construction preferred.

Responsibilities

• Be responsible for customer service and management of the customer experience.
• Compile and resolve punch list items.
• Perform final walk-through with customer.
• Secure a signed Certificate of Completion and Certificate of Satisfaction from customer.
• Manage all warranty activities.
• Evaluate and sell projects.
• Educate customers on construction process.
• Identify and document project scope of work.
• Create and Review estimates.
• Obtain customer and client agreement on scope and estimate.
• Review budgets.
• Ensure proper permits are acquired.
• Create project schedule and timeline.
• Identify and qualify subcontractors and resource providers.
• Negotiate terms and set expectations.
• Work with Job Supervisors to plan, organize, and manage crews/subcontractors.
• Work with Job Supervisors to schedule all subcontractors and material suppliers.
• Ensure all work performed complies with the plans, specifications, local codes, and requirements of the scope of work.
• Be familiar with and able to execute all roles and responsibilities of the Construction Coordinator and Construction Supervisors.

Skills

Customer service

Communication

Math skills

Education

High school diploma/GED

Tools

Xactimate

Symbility

Job description

SERVPRO of Bethlehem is seeking a Construction Project Manager who thrives in challenging situations and is dedicated to helping customers recover from fire and water damage. You will supervise crews, manage schedules and budgets, and secure permits while ensuring all work aligns with plans, specifications, and safety standards.

The role emphasizes superior customer service, clear communication, and the ability to evaluate and sell projects.