Construction PM: Lead Projects & Client Success

Servpro Industries, Inc.; Kenner (LA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Paid time off

Vision insurance

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Job summary

Servpro Industries, Inc. is seeking a Construction Project Manager to oversee the full lifecycle of restoration projects, ensuring profitability and exceptional service delivery.

You will lead customer engagement, develop scopes, obtain deposits and signed contracts, and coordinate permits and subcontractors. The role requires guiding projects from inception to completion, managing schedules and budgets, and ensuring work aligns with plans, codes, and customer expectations.

Qualifications

• Valid driver’s license.
• High school diploma/GED; Associate degree or Bachelor’s degree is a plus.
• Proven experience in construction project management.
• A strong history of excellent customer service.
• Effective written and verbal communication skills.
• Experience in restoration or construction is a plus.

Responsibilities

• Lead customer service efforts, ensuring a positive experience throughout the project.
• Handle and resolve warranty claims promptly.
• Guide customers through the construction process.
• Convert leads into projects through precise estimates and scoping.
• Secure project commitments with deposits and signed contracts.
• Define and document the comprehensive scope of work for each project.
• Create detailed estimates, supplements, and change orders; negotiate scope and cost with customers.
• Ensure acquisition of all necessary permits and compliance with local codes.
• Develop and oversee the project schedule and timeline, monitor budget adherence.
• Identify, vet, and negotiate terms with subcontractors and providers.
• Manage superintendents and oversee estimates and scope of work, coordinating workflow.
• Ensure all work meets plans and requirements.

Skills

Project management

Customer service

Communication

Education

High school diploma/GED

Associate/Bachelor’s degree preferred

Job description

Servpro Industries, Inc. is seeking a Construction Project Manager to oversee the full lifecycle of restoration projects, ensuring profitability and exceptional service delivery.

You will lead customer engagement, develop scopes, obtain deposits and signed contracts, and coordinate permits and subcontractors. The role requires guiding projects from inception to completion, managing schedules and budgets, and ensuring work aligns with plans, codes, and customer expectations.