Construction Project Manager - Client-First On-Site Leader

Servpro of SouthEast Grand Rapids; Grand Rapids (MI); On-site; USD 70,000 - 100,000; Full time

Job summary

Servpro of SouthEast Grand Rapids is seeking a Construction Project Manager to lead and coordinate restoration and construction projects, ensuring high quality service and customer satisfaction. You will manage schedules, subcontractors, budgets and compliance across active sites.

The role requires strong communication, a solid customer service background, and experience in restoration/construction. Expect local travel and a full-time schedule with standard business hours, with potential for

Qualifications

• High school diploma or GED required.
• Previous construction management experience.
• Excellent customer service track record.
• Strong written and verbal communication skills.
• Basic computer skills including Word and Excel.
• Experience in restoration and/or construction preferred.

Responsibilities

• Manage the customer experience and overall customer satisfaction.
• Collect deposits and draws.
• Schedule subcontractors and material suppliers to provide service on active projects.
• Create project schedule and timeline.
• Coordinate and oversee the execution of services.
• Conduct quality assurance activities and resolve issues.
• Document and review job files to support the services provided.
• Maintain communication with internal and external stakeholders.
• Ensure all work complies with plans, specifications, local codes, and scope requirements.
• Compile and resolve punch list items.
• Perform final walk-through with customer.
• Review budgets, manage expenses, and assist in collecting final payment.
• Follow and oversee safe work practices and risk management guidelines.
• Continued development of leadership and management skills, as well as restoration/construction expertise.
• Perform other job duties as assigned.

Tools

Word

Excel

Job description

Servpro of SouthEast Grand Rapids is seeking a Construction Project Manager to lead and coordinate restoration and construction projects, ensuring high quality service and customer satisfaction. You will manage schedules, subcontractors, budgets and compliance across active sites.

The role requires strong communication, a solid customer service background, and experience in restoration/construction. Expect local travel and a full-time schedule with standard business hours, with potential for