Scheduling Coordinator

certasitepro; Kent (OH); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Education & Certification reimbursement program

Referral bonuses starting at $1,000

Comprehensive medical plan options

401K plan with company match

Generous paid time off

Company giveaways

Opportunities for community service

Job summary

certasitepro in Kent, Ohio is seeking a Scheduler responsible for managing field activities for teams. This role emphasizes customer focus, multitasking, and close collaboration with various departments.

Candidates must possess at least 5 years of field scheduling experience and effective communication skills while being adept at handling multiple assignments in a fast-paced, demanding environment.

The position offers valuable perks such as education reimbursement, comprehensive medical plans, and generous paid time off.

Qualifications

• Minimum of 5 years of direct field scheduling experience.
• Ability to work independently and handle multiple work assignments.

Responsibilities

• Schedule all field projects after collaboration with various departments.
• Monitor performance of the field for management reports.
• Manually allocate field activities to make adjustments as needed.

Skills

Field scheduling experience

Planning and organizing skills

Communication skills

Ability to multitask

Education

Associate’s degree in construction management, logistics or business related field

Bachelor’s degree preferred

Job description

ROLE OVERVIEW

We are looking for a scheduler, who will be responsible for managing the flow of activities for field crews. This position requires a customer focused mindset and the ability to be on the phones for long periods of time while being able to multitask other priorities for the day. This includes monitoring the daily schedule and adjusting the schedule as needed to complete the expected and upcoming work in the short term. This individual will also handle all inbound emergency field assignments and other job site related calls before forwarding to the correct internal team member. You will collaborate with service managers, office staff, technicians, customers, and others to help get work scheduled and completed as seamlessly as possible. This is a fast paced and demanding role with high visibility within the company.

COMPANY PERKS

• Education & Certification reimbursement program
• Referral bonuses starting at $1,000 per referral
• Comprehensive medical plan options, including dental and vision
• 401K plan with company match
• Generous paid time off, paid holidays, and paid parental leave
• Management opportunities
• Company giveaways
• Opportunities for community service and charity involvement
• Work at a mission-driven company, focused on people
• Continued growth and expansion into new markets and products and services

WHAT YOU WILL BE DOING

• Schedule all field projects for upcoming jobs after communication and collaboration with various internal and external departments
• Ensure field crews have an appropriate amount of work that can be executed and communicate to supervision of any performance in the field that is irregular.
• Monitor performance of the field for management reports, including productivity, utilization, overtime, travel time, and other key resource metrics.
• Manually allocate field activities to field crews, including travel time, emergency work, and various equipment rentals for when the crews are working.
• Manage real time adjustments to crew schedules due to resource changes or business conditions should they change during the day.
• Work with operations and HR on tracking new hires in the field to ensure proper visibility and documentation for future team members.
• Coordinate with purchasing department for job-specific materials needed to complete jobs
• Other duties and projects as assigned

QUALIFICATIONS

• Minimum of 5 years of direct field scheduling experience.

IDEAL QUALITIES

• Associate’s degree in construction management, logistics or business related field, bachelors preferred.
• Thorough understanding of standard construction scheduling procedures and practices.
• Must be able to work independently in a fast-paced environment and handle multiple work assignments simultaneously.
• Ability to use computers and office productivity software.
• Planning, organizing, and project coordination skills.
• Ability to communicate clearly and concisely.
• Ability to be an effective team member and handle projects responsibly.