Construction Ops Leader | Team Development & Process

McKenney's, Inc.; Atlanta (GA); On-site; USD 90,000 - 130,000; Full time

Job summary

McKenney’s, Inc. is seeking a Construction Support Manager to lead and develop the construction support team, ensuring administrative and project support excellence. You will partner with construction leadership to structure teams, train Team Leads, and align operations with company goals.

This role requires strong leadership, communication, and process improvement skills. You will oversee daily workflows, collaborate with project managers and field teams, and drive metrics, documentation, and

Qualifications

• Bachelor’s degree in Business Administration, Management, or related field; or equivalent relevant work experience.
• 5+ years of experience in administrative, operations, or project support roles at McKenney’s, including at least 2 years in a leadership position.
• Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), Smartsheet, and Tableau.
• Demonstrated ability to manage and develop a team.
• Strong written and verbal communication skills.
• Experience creating job plans, interviewing, and hiring.
• Demonstrated ability to build strong relationships across the organization.

Responsibilities

• Partner with Construction Leadership to build out the structure of the construction support team and cross-train team members.
• Develop Team Leads to steer the branches of the construction support team.
• Lead, manage, and develop support staff with coaching, feedback, and performance evaluations.
• Oversee daily workflow to ensure timely and accurate completion of administrative and project support tasks.
• Act as a liaison between project managers, field teams, and internal departments to streamline communication.
• Develop metrics to monitor support team productivity and align with departmental objectives.
• Develop, implement, and maintain best practices for documentation, reporting, and process consistency.
• Assist with budgeting, forecasting, and resource planning to support project and department needs.
• Coordinate and lead meetings to share updates and address challenges.
• Ensure compliance with company policies, safety requirements, and industry standards.
• Provide problem resolution for escalated issues from internal teams, vendors, or customers.
• Partner with Construction Leadership to support organizational initiatives and change management efforts.
• Prepare construction support team for ERP migration and other initiatives.
• Pursue avenues to integrate new technology into processes and systems and support upskilling.

Skills

Leadership

Communication

Data analysis

Project management

Team development

Cross-functional collaboration

Problem solving

Education

Bachelor’s degree in Business Administration/Management

Tools

Microsoft Office Suite

Smartsheet

Tableau

Job description

McKenney’s, Inc. is seeking a Construction Support Manager to lead and develop the construction support team, ensuring administrative and project support excellence. You will partner with construction leadership to structure teams, train Team Leads, and align operations with company goals.

This role requires strong leadership, communication, and process improvement skills. You will oversee daily workflows, collaborate with project managers and field teams, and drive metrics, documentation, and