Construction Equipment Service Manager

Jobsite Solutions Corp; Pinehurst (TX); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Paid time off

Wellness resources

Job summary

PDQuipment is seeking an experienced Service Manager to lead our equipment service department at our Texas facility. This is a hands-on leadership role focused on mechanical repair, parts sourcing, technician management, and clear customer communication.

You will keep repair jobs moving, help technicians overcome roadblocks, maintain quality standards, and ensure customers receive timely updates. The ideal candidate brings urgency, organization, accountability, and a positive attitude to the

Qualifications

• Experience managing or leading a mechanical service or repair shop.
• Experience supervising and developing technicians.
• Strong parts-research and sourcing ability.
• Comfortable with ERP and service-management software.
• Excellent customer communication skills.

Responsibilities

• Lead and support service technicians throughout the repair process.
• Prioritize jobs and keep equipment moving toward completion.
• Assist with diagnostics and determine appropriate repair strategies.
• Research and source replacement parts from multiple vendors.
• Review parts and labor needs before work proceeds; communicate with customers regarding repairs, estimates, delays, and completion.
• Maintain accurate service tickets, notes, parts, and labor in our ERP system.
• Inspect completed work and maintain strong quality-control standards.
• Coordinate with other locations and departments.
• Help recruit, train, and develop service technicians.
• Maintain a clean, organized, professional service environment.

Skills

Leadership

Mechanical expertise

Customer communication

Parts sourcing

ERP systems

Team supervision

Multi-tasking

Quality control

Tools

ERP systems

Service-management software

Computer systems

Job description

Benefits

• 401(k) matching
• Health insurance
• Paid time off
• Wellness resources

Job Summary

PDQuipment is seeking an experienced Service Manager to lead our growing equipment service department at our Texas facility.

This is a hands-on leadership position for someone who understands mechanical repair, parts sourcing, technician management, and customer communication. You will be responsible for keeping repair jobs moving, helping technicians overcome roadblocks, maintaining quality standards, and ensuring customers receive clear and timely updates.

We are looking for someone who brings urgency, organization, accountability, and a positive attitude to the shop.

Responsibilities

• Lead and support service technicians throughout the repair process
• Prioritize jobs and keep equipment moving toward completion
• Assist with diagnostics and determine appropriate repair strategies
• Research and source replacement parts from multiple vendors
• Review parts and labor needs before work proceedsCommunicate directly with customers regarding repairs, estimates, delays, and completion
• Maintain accurate service tickets, notes, parts, and labor in our ERP system
• Inspect completed work and maintain strong quality-control standards
• Coordinate with our other locations and departments
• Help recruit, train, and develop service technicians
• Maintain a clean, organized, professional service environment

Qualifications

• Previous experience managing or leading a mechanical service or repair shop
• Strong mechanical knowledge; construction, industrial, diesel, hydraulic, automotive, or heavy-equipment experience preferred
• Experience supervising and developing technicians
• Strong parts-research and sourcing ability
• Comfortable working with ERP, service-management, and computer systems
• Strong customer communication skills
• Highly organized and capable of managing multiple active repairs
• Able to hold employees accountable while maintaining a productive team environment
• Strong sense of urgency and follow-through

What We’re Looking For

This position is a good fit for someone who doesn’t wait for problems to resolve themselves. We want a manager who walks the shop, knows what’s holding up each job, finds solutions, communicates early, and gets equipment finished.