Construction Equipment Rental Coordinator

RDO Equipment Co.; Phoenix (AZ); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Annual bonus potential up to $10,000

Robust benefits package

Competitive compensation

Job summary

RDO Equipment Co. is seeking a Rental Dispatcher to ensure a seamless rental experience for customers and internal teams. You will coordinate equipment movement, support rentals from start to finish, and partner with sales and operations to keep routes and billing aligned.

If you thrive in a fast-paced setting and enjoy problem solving and teamwork, this role offers growth, a competitive pay range, and a robust benefits package at Lakeside or Phoenix.

Qualifications

• Strong organizational skills in a fast-paced environment.
• Customer-focused mindset with clear communication.
• Collaborative approach across teams to support rental needs.
• Familiarity with rental, construction, or equipment solutions.
• Clear verbal and written communication; computer skills.
• Authorized to work in the U.S. without sponsorship.

Responsibilities

• Coordinate equipment movement including delivery and pickup schedules.
• Manage rental transactions from initiation to completion and assistance with billing.
• Collaborate with sales, service, logistics, and internal teams to resolve issues.
• Follow up on active rentals to drive customer satisfaction and repeat business.
• Maintain accurate records and up-to-date systems for reporting and billing.

Skills

Organizational skills

Customer-focused

Collaborative

Industry knowledge

Communication skills

US work authorization

Job description

As a Rental Dispatcher, you’ll play a key role in delivering a seamless rental experience for our customers and internal teams. You’ll coordinate equipment movement, support rental transactions, and partner closely with sales and operations to keep everything running smoothly. If you thrive in a fast-paced environment and enjoy problem-solving and collaboration, this is a great opportunity.

What’s In It For You

• $60000 - $75000 / year
• Up to $10000 annual bonus potential
• Competitive compensation to reflect your experience, leadership, and industry expertise.
• A comprehensive benefits package that supports your well‑being. For more details and to view these offerings, visit RDO’s benefits page.
• A company that lives by its core values: they’re not just words on a wall – they’re how we work, grow, and lead.

Why RDO?

When you join RDO Equipment Co., you’ll become part of an industry-leading team providing a world-class experience for customers who do vital work. We deal in iron from the world’s leading equipment and technology manufacturers, but we’re a people business first. RDO has grown from humble roots, guided by a family’s values, and shaped by the strengths, voices and entrepreneurism of our team members.

RDO Equipment Co. has a network of seven construction stores in the Southwest. This region is home to some of the fastest-growing construction markets in the U.S. Join RDO in Lakeside or Phoenix, where you'll work to help customers in this area do the important work of building our nation. RDO supports many major contractors and companies in this region, all of them enjoy the competent, experienced partnership our team members provide. Are you ready to join them?

What You Will Do

• Coordinate equipment movement: manage delivery, pickup, and daily trucking schedules to meet customer and operational needs
• Manage rental transactions: support rentals from initiation through completion, including documentation and billing coordination
• Collaborate across teams: partner with sales, service, logistics, and internal groups to ensure smooth execution and issue resolution
• Support customer experience: follow up on active rentals to drive satisfaction and repeat business
• Maintain accurate records: track rental activity and ensure systems are up to date for reporting and billing

What You Will Need

• Strong organization skills: able to manage multiple priorities with accuracy in a fast-paced environment
• Customer-focused mindset: builds relationships and communicates effectively with customers and internal teams
• Collaborative approach: works cross-functionally to support customer needs and resolve issues
• Industry familiarity: understanding of rental, construction, or equipment solutions preferred
• Communication and technical skills: strong verbal, written, and computer skills
• Valid work authorization: candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Why You’ll Love It Here

• Off‑site team building: We like to get together outside of work, doing fun things like K‑1 Go Karting and attending sporting events.
• Employee recognition: Regular lunches to recognize team members on birthdays and anniversaries.
• Community involvement: We connect with our contractors and local colleges on volunteer opportunities.
• Great facility: Lakeside has a top‑of‑the‑line facility with the necessary resources and tools to succeed.
• Tight‑knit team: Everyone, from parts and service to sales, works together to serve the customer and grow the business.