Construction Equipment Parts Pro — Customer-Focused, Fast-Paced

Southeastern Equipment Company; Novi (MI); On-site; USD 42,981,000 - 51,577,000; Full time

Benefits offered by this job

Competitive Compensation

Career Growth

Work Environment

Values: customer first

Job summary

Southeast Equipment in Novi, MI is seeking a Parts Associate to support customers with parts needs, process orders accurately, and maintain inventory levels in the fast-paced Parts Department.

The role emphasizes delivering exceptional service, coordinating with vendors, and keeping precise records. You will help ensure customers leave with the right part and a great experience, while developing product knowledge and professional skills.

Qualifications

• High school diploma or equivalent required.
• Experience in construction equipment industry desirable.
• Strong understanding of parts and components preferred.

Responsibilities

• Greet and assist customers in-person and over the phone with parts inquiries.
• Provide expert recommendations based on customer needs and equipment.
• Process customer orders promptly and accurately.
• Maintain accurate records of parts data, pricing, and vendors.
• Support inventory audits and departmental tasks as needed.

Skills

Customer service

Inventory management

Microsoft Office

Attention to detail

Communication skills

Typing 30 WPM

Education

High School Diploma or Equivalent

Tools

Microsoft Excel

PowerPoint

Word

Job description

Southeast Equipment in Novi, MI is seeking a Parts Associate to support customers with parts needs, process orders accurately, and maintain inventory levels in the fast-paced Parts Department.

The role emphasizes delivering exceptional service, coordinating with vendors, and keeping precise records. You will help ensure customers leave with the right part and a great experience, while developing product knowledge and professional skills.