Parts Associate: Inventory, Sourcing & Customer Care

Vacuum Truck Rentals; Northville (MI); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Dental insurance

Short and Long Term Disability

Vision insurance

Life insurance

Paid time off

Job summary

Rentix Solutions in Northville, MI, is seeking a Parts Associate to support parts sales and distribution for internal and external customers. This role involves assisting customers with inquiries, sourcing parts, and processing orders in a fast-paced environment.

You will maintain inventory accuracy, support branches, and ensure timely delivery of parts while providing excellent customer service and working as part of a collaborative team.

Qualifications

• High school diploma or equivalent.
• Previous parts, warehouse, heavy equipment, or truck experience preferred.
• Basic computer skills.
• Strong customer service and communication skills.
• Ability to organize and manage multiple tasks.
• Ability to operate a forklift.
• Valid driver's license with a good driving record.
• Willingness to learn and work as part of a team.

Responsibilities

• Assist customers with parts inquiries, quotes, and orders.
• Identify and source parts for customers and service jobs.
• Order parts and special items from vendors.
• Process and ship customer orders accurately and on time.
• Pull, package, load, and unload parts as needed.
• Assist with parts inventory and obsolete or overstock inventory.
• Support branches with parts needs as needed.
• Communicate with customers, vendors, and other Rentix locations.
• Support service and warranty needs by sourcing parts and supplies.
• Maintain accurate parts and order information in company systems.
• Other duties as assigned.

Skills

Customer service

Communication skills

Task organization

Forklift operation

Valid driver's license

Team player

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

Rentix Solutions in Northville, MI, is seeking a Parts Associate to support parts sales and distribution for internal and external customers. This role involves assisting customers with inquiries, sourcing parts, and processing orders in a fast-paced environment.

You will maintain inventory accuracy, support branches, and ensure timely delivery of parts while providing excellent customer service and working as part of a collaborative team.