Construction Dispatch & Customer Care Coordinator

Mr. Handyman serving Palm Harbor, Clearwater and Largo; Tarpon Springs (FL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k) and matching

Medical, dental and vision insurance

Competitive wages, bonus and incentives

Paid holidays and PTO

Friendly team working environment

Job summary

Mr. Handyman serving Palm Harbor, Clearwater and Largo is seeking a Customer Service Representative in Tarpon Springs, Florida. This full-time position is ideal for someone with home service industry experience and requires excellent customer interaction skills over the phone. Responsibilities include managing office priorities, ensuring customer satisfaction, and using software tools like Office, Excel, and QuickBooks. The role offers a friendly team environment, benefits including 401(k), medical, dental, vision insurance, and paid time off.

Qualifications

• Strong customer service skills with extensive phone interaction.
• Self-starter with excellent organizational and detail-oriented abilities.
• Experience in construction or home service industry preferred.

Responsibilities

• Interact extensively with customers maintaining a friendly tone.
• Manage multiple office priorities and support projects.
• Provide excellent communication ensuring customer satisfaction.

Skills

Customer interaction

Organizational skills

Detail-oriented

Proficiency in Office

Proficiency in Excel

Knowledge of QuickBooks

Experience with Service Titan

Job description

Mr. Handyman serving Palm Harbor, Clearwater and Largo is seeking a Customer Service Representative in Tarpon Springs, Florida. This full-time position is ideal for someone with home service industry experience and requires excellent customer interaction skills over the phone. Responsibilities include managing office priorities, ensuring customer satisfaction, and using software tools like Office, Excel, and QuickBooks. The role offers a friendly team environment, benefits including 401(k), medical, dental, vision insurance, and paid time off.