Construction Defect Claims Specialist II

Markel; Richmond (VA); Hybrid; USD 62,000 - 86,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with employer match

Employee Stock Purchase Plan

PTO

Corporate holidays and floating days

Parental leave

Job summary

Markel is seeking a Claims Examiner II to resolve moderate complexity construction claims across jurisdictions, with increased decision-making authority under supervision. The role supports coverage analysis, loss investigations, and reserving within authority.

The position requires a bachelor’s degree or equivalent, an adjuster license or eligibility, and 2–3 years in commercial construction or related experience. Markel offers hybrid work (3 days in office, 2 remote).

Qualifications

• Bachelor’s degree or equivalent work experience.
• Must have or be eligible to receive claims adjuster license.
• Completion of basic insurance courses or achievement of industry designation (INS, IEA, AIC, ARM, SCLA, CPCU).
• Minimum of 2-3 years' experience in commercial construction or equivalent combination of education and experience.
• Knowledge of insurance industry or claims handling preferred.

Responsibilities

• Analyzes coverage and communicates coverage positions.
• Conducts, coordinates, and directs investigation into loss facts and extent of damages.
• Confirms coverage of claims by reviewing policies and documents submitted in support of claims.
• Drafts coverage position letters.
• Evaluates information on coverage, liability, and damages to determine the extent of insured's exposure.
• Handles claims in all jurisdictions.
• Handles litigated and non-litigated property damage claims with values up to $250,000.
• Handles non-litigated bodily injury claims with values up to $250,000 in all jurisdictions.
• Handles smaller product liability and/or construction defect claims.
• Identifies losses which should be reported to SIU.
• Participates in special projects or assists other team members as requested.
• Provides excellent and professional customer service to insureds while maintaining a high level of production.
• Represents Markel in mediations, as required.
• Sets reserves within authority or makes recommendations concerning reserve changes to manager.

Education

Bachelor’s degree or equivalent

Job description

Markel is seeking a Claims Examiner II to resolve moderate complexity construction claims across jurisdictions, with increased decision-making authority under supervision. The role supports coverage analysis, loss investigations, and reserving within authority.

The position requires a bachelor’s degree or equivalent, an adjuster license or eligibility, and 2–3 years in commercial construction or related experience. Markel offers hybrid work (3 days in office, 2 remote).