Construction Counter Sales Specialist

White Cap; Signal Hill (CA); On-site; USD 26,725 - 35,542; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

Tuition reimbursement

Paid time off

Job summary

White Cap, a leading North American distributor for professional contractors, is hiring a Counter Sales Associate in Signal Hill, CA. You will greet customers, process orders, and provide product information with a focus on service.

Ideal candidates bring strong communication, experience with sales orders and inventory, bilingual English and Spanish, and comfort in a fast-paced showroom environment. Benefits include comprehensive wellness and retirement options.

Qualifications

• Demonstrates exceptional customer service to walk‑in, phone, and will call customers.
• Processes orders, quotes prices, enters orders into the system, and provides order information to customers. Pulls orders as required.
• Communicates product features, benefits, and warranty policy information to customers.
• Demonstrates knowledge of products and their applications; provides technical advice, troubleshoots, and resolves customer problems.
• Upsells by identifying related products, add‑on extensions, and informing customers of promotions.
• Performs other duties as assigned.

Responsibilities

• Demonstrates exceptional customer service to walk‑in, phone, and will call customers.
• Processes orders, quotes prices, enters orders into the system, and provides order information to customers. Pulls orders as required.
• Communicates product features, benefits, and warranty policy information to customers.
• Demonstrates knowledge of products and their applications; provides technical advice, troubleshoots, and resolves customer problems.
• Upsells by identifying related products, add‑on extensions, and informing customers of promotions.
• Performs other duties as assigned.

Skills

Customer service

Sales orders

Inventory management

Bilingual English/Spanish

Communication

Showroom stocking

Microsoft Office

Cash handling

Team collaboration

Attention to detail

Tools

Oracle

Microsoft Excel

Job description

White Cap, a leading North American distributor for professional contractors, is hiring a Counter Sales Associate in Signal Hill, CA. You will greet customers, process orders, and provide product information with a focus on service.

Ideal candidates bring strong communication, experience with sales orders and inventory, bilingual English and Spanish, and comfort in a fast-paced showroom environment. Benefits include comprehensive wellness and retirement options.