Construction Counter Sales Specialist

White Cap; Pompano Beach (FL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with company match

Tuition reimbursement

Paid time off

Job summary

White Cap is hiring immediately for a Counter Sales Associate in Florida to deliver exceptional customer service and manage in-store, phone, and will-call orders. You will quote prices, process orders, and provide product information with a focus on solutions for contractors.

The role requires knowledge of construction products, strong communication skills, and the ability to upsell additional items to customers. Spanish language proficiency is a plus and full-time on-site work is offered.

Qualifications

• Demonstrated success providing excellent customer service.
• Experience with sales order software, preferably Oracle.
• Knowledge of construction and industrial products.
• Spanish language proficiency.

Responsibilities

• Demonstrates exceptional customer service to our walk-in, phone, and will call customers.
• Processes orders, quotes prices, enters orders into the system and provides order information to customers. Pulls orders as required.
• Communicates product features, benefits, and warranty policy information to customers.
• Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems.)
• Upsells by identifying related products, add-on extensions, and informing customers of product promotions.

Skills

Customer service

Communication skills

Spanish language proficiency

Upselling

Tools

Oracle

Job description

White Cap is hiring immediately for a Counter Sales Associate in Florida to deliver exceptional customer service and manage in-store, phone, and will-call orders. You will quote prices, process orders, and provide product information with a focus on solutions for contractors.

The role requires knowledge of construction products, strong communication skills, and the ability to upsell additional items to customers. Spanish language proficiency is a plus and full-time on-site work is offered.