Construction Counter Sales Specialist

WCM White Cap Management LLC; Bellevue (WA); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

401(k) with company match

Tuition reimbursement

Job summary

White Cap is hiring a Counter Sales Associate in Washington state. You will greet walk-in customers, handle phone and will-call orders, and provide accurate pricing and order information.

Applicants should have strong customer service experience, familiarity with sales software (Oracle preferred), and knowledge of construction products. Spanish skills are a plus, and duties include upselling and resolving customer questions.

Qualifications

• Demonstrated success providing excellent customer service.
• Experience with sales order computer software, preferably Oracle.
• Knowledge of construction and industrial products.
• Spanish language proficiency.

Responsibilities

• Demonstrates exceptional customer service to our walk-in, phone, and will call customers.
• Processes orders, quotes prices, enters orders into the system and provides order information to customers.
• Pulls orders as required.
• Communicates product features, benefits, and warranty policy information to customers.
• Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems.)
• Upsells by identifying related products, add-on extensions, and informing customers of product promotions.
• Performs other duties as assigned.

Skills

Customer service

Sales experience

Product knowledge

Tools

Oracle

Job description

White Cap is hiring a Counter Sales Associate in Washington state. You will greet walk-in customers, handle phone and will-call orders, and provide accurate pricing and order information.

Applicants should have strong customer service experience, familiarity with sales software (Oracle preferred), and knowledge of construction products. Spanish skills are a plus, and duties include upselling and resolving customer questions.