Construction Counter Sales Pro – Build America

White Cap Management LLC; Stockton (CA); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with match

Tuition reimbursement

Paid time off

Job summary

White Cap Management LLC in California is seeking a Counter Sales Associate to provide exceptional customer service at our walk-in, phone, and will-call counters. You will quote prices, enter orders, and upsell related products while building product knowledge and resolving customer questions.

Ideal candidates have experience with sales order systems or ERP platforms (Oracle or similar) and a solid understanding of construction product lines. Bilingual Spanish/English preferred.

Qualifications

• Proven ability to deliver exceptional customer service in a fast-paced, customer-facing environment.
• Experience with sales order systems or ERP platforms (Oracle or similar).
• Working knowledge of construction, industrial, or contractor-focused product lines.

Responsibilities

• Demonstrates exceptional customer service to our walk-in, phone, and will call customers.
• Processes orders, quotes prices, enters orders into the system and provides order information to customers.
• Communicates product features, benefits, and warranty policy information to customers.
• Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers' problems.)
• Upsells by identifying related products, add-on extensions, and informing customers of product promotions.

Skills

Customer service

Sales experience

ERP systems

Order entry

Upselling

Tools

Oracle ERP

Job description

White Cap Management LLC in California is seeking a Counter Sales Associate to provide exceptional customer service at our walk-in, phone, and will-call counters. You will quote prices, enter orders, and upsell related products while building product knowledge and resolving customer questions.

Ideal candidates have experience with sales order systems or ERP platforms (Oracle or similar) and a solid understanding of construction product lines. Bilingual Spanish/English preferred.