Construction Counter Sales Pro

WCM White Cap Management LLC; Stockton (CA); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

401(k)

Paid time off

Tuition reimbursement

Job summary

White Cap is hiring immediately for a Counter Sales Associate. You will assist walk-in, phone, and will-call customers, process orders, quote prices, and provide order information to customers. You will upsell related products, share product features, and troubleshoot customer issues.

Experience with ERP systems (Oracle) and strong communication are preferred; bilingual Spanish/English is a plus. For California, pay range is $19.40 to $25.80 per hour.

Qualifications

• Proven ability to deliver exceptional customer service in a fast-paced, customer-facing environment.
• Experience with sales order systems or ERP platforms (Oracle or similar).
• Demonstrated ability to identify customer needs, recommend solutions, and support upselling or cross-selling opportunities.

Responsibilities

• Demonstrates exceptional customer service to walk-in, phone, and will-call customers.
• Processes orders, quotes prices, enters orders into the system and provides order information to customers.
• Pulls orders as required; communicates product features and warranty information to customers.
• Upsells by identifying related products, add-on extensions, and informing customers of product promotions.
• Performs other duties as assigned.

Skills

Customer service

ERP systems

Upselling

Construction products

Multitasking

Communication

Spanish/English bilingual

Tools

Oracle ERP

Job description

White Cap is hiring immediately for a Counter Sales Associate. You will assist walk-in, phone, and will-call customers, process orders, quote prices, and provide order information to customers. You will upsell related products, share product features, and troubleshoot customer issues.

Experience with ERP systems (Oracle) and strong communication are preferred; bilingual Spanish/English is a plus. For California, pay range is $19.40 to $25.80 per hour.