Construction Client Manager - Wilmington, NC

Valor Environmental; Wilmington (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Accident Insurance

Paid Holidays

Paid Time Off

401k with company match

Bi-Weekly pay

Year-Round work

Job summary

Valor Environmental seeks a Full-Time Construction Client Manager to lead client relationships and service delivery across erosion control, BMP installation, maintenance, sweeping, and land services. The role emphasizes building new business with existing clients while maintaining strong communication with management teams.

The ideal candidate has strong customer service or sales experience, solid communication skills, and basic computer proficiency.

Qualifications

• Bachelor's degree or equivalent experience.
• Minimum 1 year of customer service or sales experience, 3+ years preferred.
• Basic computer knowledge required.
• Excellent written and verbal communication skills.
• Construction/field experience is a plus.

Responsibilities

• Primary client contact for all services in the market (erosion control, BMP installation, maintenance, sweeping, land services).
• Grow the business with new clients and additional services to existing clients.
• Obtain updated project information from client's divisional management for current/upcoming projects.
• Maintain relationships with National Client Relationship Manager to ensure correct project entry.
• Input project requests into Valor Environmental admin site to start or amend projects.
• Sell new business and develop proposals; do not funnel leads elsewhere.
• Maintain client relationships through meetings, calls, and emails.
• Communicate project updates to regional managers for field accuracy.
• Assess and validate client needs on an ongoing basis.
• Monitor for new projects or clients to pursue new opportunities.

Skills

Customer service

Sales experience

Excellent communication

Basic computer skills

Construction/field experience

Education

Bachelor's degree or equivalent

Job description

Description

Full-Time Client Manager

Valor Environmental is seeking a dynamic and talented Full-Time Construction Client Manager to join our team! Our client-focused firm has a strong culture rooted in trust, integrity, professionalism and excellence. We are committed to providing clients with cutting-edge consultation and innovative environmental, safety, quality assurance, and energy solutions that improve lives.

Valor Environmental is the largest full-service environmental services company in the United States. Valor's services include erosion control, land services, street sweeping, and site maintenance nationwide. Valor provides cost-effective and need-based solutions to residential, commercial, and government clients across 20 major U.S. markets. Led by industry veterans, Valor Environmental supports clients' compliance with both external and internal standards from the first phase of a new development to the last quality control inspection.

Job Responsibilities

• 1. Primary client contact for all services in the market, but not limited to Erosion Control, BMP installation, Maintenance Services, Sweeping, Land Services, etc.
• 2. Grow the business with both new clients and additional services to existing clients.
• 3. Obtain new and updated information from client's Divisional management, related to current and upcoming construction projects.
• 4. Keep a close working relationship with the National Client Relationship Manager so you can ensure new projects are entered correctly.
• 5. Input request forms into Valor Environmental admin site to start new projects or amend existing project information.
• 6. Client Manager sells new business and is not funneling Valor Environmental leads to anyone else. It is their role to develop and sell.
• 7. Maintain existing client relationships through regular face to face meetings, phone calls and emails.
• 8. Communicate new project and current project updates to accompanying regional managers to ensure field accuracy.
• 9. Proactively assess, clarify, and validate client needs on an ongoing basis.
• 10. Continually check the area you support for any upcoming new projects or new clients to reach out to so you can stay in front of new business opportunities.
• 11. Comprehensive knowledge of clients and all services provided.
• 12. Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.
• 13. Know pricing for market and have ability to craft proposals.
• 14. Meet minimum sales goals and activity targets as outlined in the monthly expectations sheet for Client Managers.
• 15. May be compensated on services sold for other partner companies but not asked to account manage those services

Requirements

• 1. B. S. or B. A degree or equivalent experience
• 2. Minimum 1 year of customer service or sales experience, 3+ years preferred
• 3. Basic Computer Knowledge
• 4. Excellent Communication skills (written and verbal)
• 5. Construction/field experience is a plus

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to: Have full range of mobility in upper and lower body. Be able to reach overhead. Be able to work in various positions, including, but not limited to, walking, stooping, standing, bending over, sitting, kneeling and squatting for extended periods of time. Be able to lift, pull and push materials and equipment to complete assigned job tasks. Be able to lift up to 30 pounds of weight occasionally throughout assigned workday.

Incentives:

• Medical, Dental, and Vision Insurance
• Life Insurance, Disability Insurance, and Accident Insurance
• Paid Holidays
• Paid Time Off
• 401k with great company match
• Bi-Weekly pay
• Year-Round work