Client Relations Manager

Hoar; Austin (TX); On-site; USD 90,000 - 150,000; Full time

Job summary

Hoar is seeking a Client Relations Manager to lead sales efforts for designated market sectors, guiding a pursuit team and coaching staff to hit revenue goals. The role requires strategic planning, relationship building, and accountability in a fast-paced environment.

Travel up to 60% may be required. You will collaborate with leadership to develop plans, identify opportunities, and drive successful proposals in the construction industry.

Qualifications

• Bachelor's Degree in Building Science, Construction Management, Civil Engineering or related field preferred.
• 7-10 years of related experience and advanced knowledge of the construction industry.
• Knowledge of macro level building cost and ability to provide clients with high level conceptual estimates.
• Advanced knowledge of RFP response principles and practices.
• Experience with MS Office.

Responsibilities

• Provide direction and leadership for all aspects of business development on a day-to-day basis.
• Identify, develop and close new business opportunities to meet company revenue and profit goals.
• Work with the leadership team to develop business plans, growth plans and revenue targets.
• Identify key geographies, market segments and target accounts.
• Execute division sales plans.
• Develop relationships through networking and other business development activities that result in securing additional contracts.
• Coach and mentor technical staff in a “doer-seller” environment.
• Support relationship development by project teams, ensuring effective outreach to current and past clients.
• Identify new business opportunities while maintaining current client relationships.
• Listen for and seek out new projects in their earliest planning stages.
• Develop relationships in anticipation of project opportunities.
• Provide leadership to successfully win projects.
• Lead the capture planning process and drive execution of sales plans.
• Lead preparation for interviews and other sales meetings; support marketing efforts such as PR and award submittals.

Education

Bachelor's Degree in Building Science, Construction Management, Civil Engineering or related field

Tools

MS Office

Job description

The Client Relations Manager is responsible for all aspects of planning and executing sales efforts for assigned market sectors and regions. This position leads a pursuit team through all aspects of the sales process while coaching staff along the way. This individual must be able to participate in the division’s strategic planning and positioning, promote personal accountability and be highly energized with a focus on achieving positive business results and outcomes. This person will have the ability to flourish in a fiscally responsible operating environment. In this role you may be required to travel up to 60% of the time.

Responsibilities:

• Provide direction and leadership for all aspects of business development on a day-to-day basis. Identify, develop and close new business opportunities to meet company revenue and profit goals.
• Work with the leadership team to develop business plans, growth plans and revenue targets. Identify key geographies, market segments and target accounts. Execute division sales plans.
• Develop relationships through networking and other business development activities that result in securing additional contracts within assigned market sectors and geographies.
• Coach and mentor technical staff in a “doer-seller” environment. Support relationship development by project teams, ensuring effective outreach to current and past clients.
• Identify new business opportunities while maintaining current client relationships. Listen for and seek out new projects in their earliest planning stages. Develop relationships in anticipation of project opportunities.
• Provide leadership to successfully win projects. Lead the capture planning process and drive execution of sales plans.
• Initiate continuing market research to ensure technical staff is kept abreast of critical market trends. Work with marketing to position the company appropriately through collateral, PR and other tactics.
• Assist with and/or drives go/no go decisions for project pursuits.
• Lead the preparation of proposal responses, incorporating project staff as appropriate. Lead planning and preparation for interviews and other sales meetings. Support other marketing efforts such as PR and award submittals.
• Maintain a working knowledge of all aspects of the organization as it relates to branding and positioning (i.e., history, capabilities, future goals, and client relationships).
• Leverage current relationships with potential or current customers as well as collaborative relationships with other firms (architects, engineers, subcontractors, etc.) to generate new business opportunities.

Requirements:

• Bachelor's Degree in Building Science, Construction Management, Civil Engineering or related field preferred
• 7-10 years of related experience and advanced knowledge of the construction industry
• General knowledge of construction project processes including budgeting, scheduling and overall project management.
• Knowledge of macro level building cost and ability to provide clients with high level conceptual estimates
• Advanced knowledge of RFP response principles and practices.
• Experience with MS Office
• Valid Driver's License required

Physical Demands and Working Environment:

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment: Work is performed mainly in an indoor and outdoor setting with exposure to all types of weather and temperature conditions, and travel from site to site.

Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate equipment requiring repetitive hand movement and fine coordination; to travel to other locations using various modes of private and commercial transportation; and to verbally communicate to exchange information.

Vision: See in the normal visual range with or without correction.

Hearing: Hear in the normal audio range with or without correction.

Hoar Holdings is an EOE - Vets/Disabilities

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