Constituent Services & City Council Liaison

City Of South Fulton; South Fulton (GA); On-site; USD 55,000 - 67,000; Full time

Job summary

City of South Fulton in Georgia seeks a Constituent Services Representative to support the City Council with administrative, legislative, constituent, and event planning duties.

You will coordinate communications between councilmembers, city staff, and the public, assist with research, briefs, meetings, and community outreach.

A bachelor’s degree and one year in legislative/government affairs are required; Notary Public certification is preferred.

Qualifications

• Bachelor’s degree in public administration, business administration, political science, communications, or related field.
• One year of experience in legislative/government affairs.
• Preferred: Georgia Notary Public certification.

Responsibilities

• Serve as liaison for councilmember and departments for routine information.
• Interact with officials and dignitaries on sensitive city relations.
• Convey information among City Offices and Councilmembers to constituents.
• Provide administrative/secretarial and constituent support for councilmembers.
• Coordinate communication between councilmembers and officials on legislation.
• Track advancement of legislation through the process.
• Monitor hearings, secure testimony, and prepare records.
• Identify and monitor district-specific issues.
• Develop materials and briefings with councilmembers.
• Review agenda packets and inform on issues.
• Communicate with citizens and staff to coordinate inquiries.
• Prepare correspondence on sensitive issues.
• Explain City policies clearly to constituents.
• Manage daily district office operations.
• Plan events and coordinate logistics.
• Plan events with internal and external partners.
• Manage projects and prepare research reports.
• Research city records and policies to prepare recommendations.
• Prioritize multiple projects to meet deadlines.
• Update constituent database.
• Assist in district newsletter content and emails.
• Create content for social media and attend events.
• Update the district website.
• Brief councilmembers on upcoming meetings.
• Coordinate with agencies to resolve constituent matters.
• Attend meetings and take notes.

Skills

Communication

Public speaking

Listening

Discretion

Relationship building

Independent work

Education

Bachelor's degree in Public Admin

1 year gov/legislative experience

Notary Public preferred

Job description

City of South Fulton in Georgia seeks a Constituent Services Representative to support the City Council with administrative, legislative, constituent, and event planning duties.

You will coordinate communications between councilmembers, city staff, and the public, assist with research, briefs, meetings, and community outreach.

A bachelor’s degree and one year in legislative/government affairs are required; Notary Public certification is preferred.