ConnectALL Deployment Manager

Empire State; City of Niagara Falls (NY); On-site; USD 83,000 - 93,000; Full time

Job summary

Empire State Development in New York City is seeking a ConnectALL Deployment Manager to coordinate and manage contractor resources for the Excelsior Broadband Network, a statewide fiber initiative. You will direct contractor activity for fiber deployment and grant access to regeneration facilities, ensuring timelines and safety.

The role requires 4–5 years in outside plant fiber installation or field operations, strong communication and organization, and willingness to travel NY-wide.

Qualifications

• Minimum 4-5 years of experience with outside plant fiber installation and field operations.
• Ability to travel across NY state to POP locations and fulfill coordination duties.
• Strong communication, organization, and time-management skills.

Responsibilities

• Schedule, manage, and drive multiple vendors to achieve on-schedule fiber installation.
• Facilitate access for installation vendors entering collocation facilities across NY.
• Coordinate with state agencies like NYS Thruway to secure access credentials and safety briefings.
• Plan fiber installation and site visits to maximize efficiency and minimize delays.
• Ensure security protocols and environmental controls are maintained at facilities.
• Monitor contractor activities to meet timelines and safety standards.
• Document field conditions and coordinate internal inspections and remediation.
• Identify risks or conflicts and escalate to leadership for contingency plans.
• Maintain logs of site visits, access times, and as-built changes.

Skills

Vendor management

Logistics coordination

Field operations

Fiber deployment

Communication

Time management

Tools

GIS tracking software

Project management tools

Asset tracking applications

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

ConnectALL Deployment Manager

Professional New York City, New York, NY, US

4 days ago Requisition ID: 1703

Salary Range: $83,000.00 To $93,000.00 Annually

*This position will require in-office presence. Hybrid work schedules may be possible based on specific job duties and consistent with ESD policy.

* Minorities, women, and individuals with disabilities are encouraged to apply . Please contact Human Resources if you require an accommodation.

BASIC FUNCTION:

Reporting to the AVP, Broadband Deployment, ConnectALL Deployment Manager is responsible for coordinating and managing contractor resources to build and activate the Excelsior Broadband Network (EBN), a new state-of-the-art fiber network that will connect public broadband assets across the state. They will be the primary logistical coordinator, directing contractor activity for fiber deployment and will serve as the primary resource for granting contractor access to regeneration facilities. Successful candidates must demonstrate the ability to anticipate and resolve challenges in the field, coordinate with contractors, ensure compliance with collocation access policies, and maintain strict project timelines on a high visibility infrastructure deployment project.

WORK PERFORMED:

• Schedule, manage, and drive multiple vendors to achieve on schedule installation and delivery of fiber infrastructure across the state.
• Physically facilitate access for installation vendors, technicians, and contractors entering and exiting collocation facilities across the state, specifically along the NYS Thruway.
• Coordinate with collocation providers and state partner agencies including the New York State Thruway to secure and maintain necessary access credentials and safety briefings.
• Plan and sequence required fiber installation and associated site visit schedules across NYS Thruway regeneration locations to maximize vendor efficiency and minimize network deployment and/or operations delays.
• Ensure collocation facilities remain secure before, during, and after vendor operations, verifying that all physical security protocols and environmental controls are operational.
• Monitor contractor activities during fiber pulling, equipment installations, asset provisioning, and repairs to ensure compliance with timeline commitments and safety standards.
• Confirm vendor hand-offs, document field conditions, and coordinate internal field inspection and remediation by contractors.
• Anticipate, identify, and elevate any field risks, scheduling conflicts, or site access barriers to ConnectALL leadership to develop immediate contingency plans.
• Maintain precise logs of site visits, vendor access times, and as-built changes utilizing centralized project tracking systems.

MINIMUM REQUIREMENTS:

Relevant experience required: Minimum 4-5 years of professional experience with outside plant fiber installation, coordinating field operations, logistics, or vendor management within utility rights-of-way, transit corridors, and data center/POP collocation infrastructure.

Knowledge required:

• Ability and willingness to travel throughout NY state, especially to POP locations along the New York State Thruway corridor to fulfill field coordination and facility escort responsibilities; must have driver’s license (mileage will be reimbursed based on agency-standard rates)
• General knowledge of interconnection facility locations, POPs and data centers throughout NY State.
• Strong communication, organization, conflict-resolution, and time-management skills
• Ability to handle shifting field schedules, work independently, and ensure senior staff receive succinct and routine project updates.
• Strong knowledge of broadband infrastructure deployment, including middle-mile fiber network, conduit systems, fiber management, collocation facilities and associated access protocols.
• Familiarity with State agency permitting, county and local municipality coordination, and NYS Thruway Authority safety and access rules.
• Experience working with digital project management tools, asset tracking applications, and/or GIS tracking software.