ConnectALL Deployment Manager

Empire State Development, LLC; City of Albany (NY); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Comprehensive Benefits Package

Job summary

Empire State Development, LLC is seeking a Deployment Manager to coordinate and manage contractor resources for the Excelsior Broadband Network across New York. You will act as the primary logistical coordinator, directing contractor activity and access to regeneration facilities.

The role requires coordinating with state agencies, ensuring compliance with access policies, maintaining timelines, and resolving field challenges on a high-visibility infrastructure project.

Qualifications

• Bachelor's degree preferred.
• 4–5 years outside plant fiber installation and vendor coordination experience.
• Willingness to travel across NY state and possess a valid driver's license.

Responsibilities

• Coordinate and manage multiple vendors to meet fiber deployment timelines.
• Facilitate access for installation personnel to collocation facilities along NYS Thruway.
• Coordinate with collocation providers and NYS Thruway Authority for access credentials and safety briefings.
• Plan fiber installation schedules across regeneration locations to minimize delays.
• Ensure security and environmental controls at collocation facilities are maintained.
• Track site visits, vendor access times, and field changes in project system.

Skills

Communication skills

Organization

Conflict resolution

Time management

Education

Bachelor's degree

Tools

GIS tracking software

Project management tools

Asset tracking applications

Job description

• Minorities, women, and individuals with disabilities are encouraged to apply. Please contact Human Resources if you require an accommodation.

Description

Basic Function

Reporting to the AVP, Broadband Deployment, ConnectALL Deployment Manager is responsible for coordinating and managing contractor resources to build and activate the Excelsior Broadband Network (EBN), a new state-of-the-art fiber network that will connect public broadband assets across the state. They will be the primary logistical coordinator, directing contractor activity for fiber deployment and will serve as the primary resource for granting contractor access to regeneration facilities. Successful candidates must demonstrate the ability to anticipate and resolve challenges in the field, coordinate with contractors, ensure compliance with collocation access policies, and maintain strict project timelines on a high visibility infrastructure deployment project.

Work Performed

• Schedule, manage, and drive multiple vendors to achieve on schedule installation and delivery of fiber infrastructure across the state.
• Physically facilitate access for installation vendors, technicians, and contractors entering and exiting collocation facilities across the state, specifically along the NYS Thruway.
• Coordinate with collocation providers and state partner agencies including the New York State Thruway to secure and maintain necessary access credentials and safety briefings.
• Plan and sequence required fiber installation and associated site visit schedules across NYS Thruway regeneration locations to maximize vendor efficiency and minimize network deployment and/or operations delays.
• Ensure collocation facilities remain secure before, during, and after vendor operations, verifying that all physical security protocols and environmental controls are operational.
• Monitor contractor activities during fiber pulling, equipment installations, asset provisioning, and repairs to ensure compliance with timeline commitments and safety standards.
• Confirm vendor hand-offs, document field conditions, and coordinate internal field inspection and remediation by contractors.
• Anticipate, identify, and elevate any field risks, scheduling conflicts, or site access barriers to ConnectALL leadership to develop immediate contingency plans.
• Maintain precise logs of site visits, vendor access times, and as-built changes utilizing centralized project tracking systems.

Qualifications

Minimum Qualifications

Education Level Required: Bachelor's degree preferred.

Relevant Experience Required

• Minimum 4-5 years of professional experience with outside plant fiber installation, coordinating field operations, logistics, or vendor management within utility rights-of-way, transit corridors, and data center/POP collocation infrastructure.

Knowledge Required

• Ability and willingness to travel throughout NY state, especially to POP locations along the New York State Thruway corridor to fulfill field coordination and facility escort responsibilities; must have driver's license (mileage will be reimbursed based on agency-standard rates)
• General knowledge of interconnection facility locations, POPs and data centers throughout NY State.
• Strong communication, organization, conflict-resolution, and time-management skills
• Ability to handle shifting field schedules, work independently, and ensure senior staff receive succinct and routine project updates.
• Strong knowledge of broadband infrastructure deployment, including middle-mile fiber network, conduit systems, fiber management, collocation facilities and associated access protocols.
• Familiarity with State agency permitting, county and local municipality coordination, and NYS Thruway Authority safety and access rules.
• Experience working with digital project management tools, asset tracking applications, and/or GIS tracking software.

Additional Comments

Salary range as specified.

Comprehensive Benefits Package.