Connect Ambassador - Customer Experience & Community

Premier Inn Hotels LLC (UAE); Kansas City (KS); On-site; USD 30,000 - 46,000; Full time

Job summary

Object Technology Solutions, Inc (OTSI) is seeking a Connect Ambassador in Kansas City, KS to engage customers, assist staff, and support event preparation and community outreach. The role focuses on greeting customers, answering basic questions, managing foot traffic, and coordinating with the facility team on escalations.

Strong communication and MS Office skills are essential. The position requires a high school diploma and at least one year in customer service within a fast-paced

Qualifications

• High school diploma required; minimum 1 year experience in customer services.
• Experience in fast-paced environments preferred.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Greet customers and provide support to Client Connect staff; engage customers and manage traffic flow (approx. 65% of time).
• Assist with payments and respond to basic questions; collaborate with facility team on escalations.

Skills

Solid communication

Outgoing & personable

Organized

Works well in fast-paced environment

Good judgment

MS Office

Team player

Spanish bilingual

Education

High school diploma

Tools

Microsoft Office Suite

Job description

Object Technology Solutions, Inc (OTSI) is seeking a Connect Ambassador in Kansas City, KS to engage customers, assist staff, and support event preparation and community outreach. The role focuses on greeting customers, answering basic questions, managing foot traffic, and coordinating with the facility team on escalations.

Strong communication and MS Office skills are essential. The position requires a high school diploma and at least one year in customer service within a fast-paced