Connect Ambassador

Premier Inn Hotels LLC (UAE)

Kansas City (KS)

Hybrid

USD 30,000 - 46,000

Full time

14 days+

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Job summary

Object Technology Solutions, Inc (OTSI) is seeking a Connect Ambassador in Kansas City, KS to engage customers, assist staff, and support event preparation and community outreach. The role focuses on greeting customers, answering basic questions, managing foot traffic, and coordinating with the facility team on escalations.

Strong communication and MS Office skills are essential. The position requires a high school diploma and at least one year in customer service within a fast-paced

Qualifications

High school diploma required; minimum 1 year experience in customer services.
Experience in fast-paced environments preferred.
Proficiency with Microsoft Office Suite.

Responsibilities

Greet customers and provide support to Client Connect staff; engage customers and manage traffic flow (approx. 65% of time).
Assist with payments and respond to basic questions; collaborate with facility team on escalations.

Skills

Solid communication

Outgoing & personable

Organized

Works well in fast-paced environment

Good judgment

MS Office

Team player

Spanish bilingual

Education

High school diploma

Tools

Microsoft Office Suite

Job description

Kansas City, United States | Posted on 09/10/2026

OTSI is a global technology partner providing enterprise IT consulting, digital solutions, and managed services. We help organizations modernize complex technology landscapes, harness the power of data, and build scalable AI-led ecosystems to accelerate innovation and business growth. With over 26 years of experience, we consistently turn complex challenges into success stories through our strong technical capabilities and deep industry knowledge. Our global team of 1,800+ professionals, spread across 6 countries, delivers cutting-edge solutions for customers across Banking, Financial Services, Insurance, Transportation & Logistics, Energy & Utilities, Healthcare & Life Sciences, Government, Hi-Tech, Telecom & Media, Manufacturing, and more.

Our focused technology areas:

Data & Analytics (Data Architecture, Data Engineering, Data Migration, Data Modernization, Big Data, Analytics and BI)
Cloud (Cloud Computing, Cloud Migration, Cloud-Native Architecture, Hybrid and Multi-Cloud)
Quality Engineering (Manual Testing, Non-functional testing, Test Automation, Digital Testing)

Our focused industries and target segments:

Manufacturing, Transportation, & Logistics
Energy & Utilities
Telecom & Media
Government & Public Sector (FED, SLED, & Partners)
Hi-Tech

Job Description

Object Technology Solutions, Inc (OTSI) has an immediate opening for a Connect Ambassador

Major Responsibilities

Responsibility 1
- Help create a positive customer experiencethrough customer engagement and providing support to Client Connect staff
- Approximately 65% of time spent on average over a one-year period
- Greet customers and assess needs (20%)
- Effectively answer basic questions (20%)
- Manage human traffic flow within the space(15%)
- Assist customers with payments.
- Collaborate with the facility team onescalation-types and resolutions (15%)
- Other duties as assigned to support customerservice needs (15%)
Responsibility 2
- Help enhance effectiveness of communityengagement by supporting the team in community outreach endeavours
- Approximately 35% of time spent on average over a one-year period
- Provide assistance in event preparation andtear-down, with both internal and external stakeholders (20%)
- Assist the team as required during extendedoutage situations (10%)
- Help with the development of workshops/seminarsfor community and customer groups (25%)
- Assist with opening/closing of the facility ondaily basis, ensuring systems shutdown and facility is secured (20%)
- Assist with gathering data on effectiveness ofcommunity events as it relates to growing community partnerships and/orcustomer feedback (25%)
- Provide customer education around Client’sportfolio of Energy Efficiency products and services in addition to processingenrollments for these programs when applicable.

Skills and Abilities Required

Solid communication and customer service skills
Outgoing and personable
Organized with attention to detail
Able to work well in a fast-paced environment
Good judgment
Knowledge of MS Office Suite
Works well in team environment
Flexible and adaptable – assignments,priorities, work hours/shift and obligations
Spanish bilingual skills are an added advantage

Qualifications and Experience

Position requires no less than high schooldiploma + Minimum 1-year experience working in customer services field;preferably in face-to-face service capacity.
Demonstrated experience in working infast-paced environment.
Proficiency in working with Microsoft OfficeSuite

About us

Our focused technology areas

Data & Analytics (Data Architecture, Data Engineering, DataMigration, Data Modernization, Big Data, Analytics and BI)

Cloud

Cloud (Cloud Computing, Cloud Migration, Cloud-Native Architecture, Hybrid and Multi-Cloud)

Quality Engineering

Quality Engineering (Manual Testing, Nonfunctional testing, TestAutomation, Digital Testing)

Our focused industries and target segments