Confirmations Representative Call Center - Work From Home (Orlando, FL area)

Freddie Mac; Orlando (FL); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading company in hospitality and vacation ownership is seeking candidates for a dynamic role focused on outbound and inbound communication with potential owners. This position offers a competitive hourly wage of $15, plus commission opportunities, and various employee benefits including travel discounts, tuition reimbursement, and comprehensive health coverage. Candidates should be available for flexible shifts and possess strong communication and customer service skills.

Benefits

Comprehensive benefits including Medical/Dental/Vision

401K opportunities

Travel discounts

Tuition reimbursement

Professional counseling and family support services

Opportunities for growth and development

Qualifications

• Must reside within 50 miles of the office in Orlando, FL.
• Available for various shifts, including holidays and weekends.
• Physical ability to perform tasks such as bending, standing for extended periods.

Responsibilities

• Communicate with potential owners via outbound and inbound calls.
• Explain details regarding sales presentations and encourage bookings.
• Answer guest inquiries while maintaining professionalism.

Skills

Customer service skills

Communication

Proficiency in multiple computer systems

Job description

Employer Industry: Hospitality and Vacation Ownership

Why consider this job opportunity:
- Salary of $15/hour plus commission
- Comprehensive benefits including Medical/Dental/Vision and 401K opportunities
- Travel discounts for employees
- Tuition reimbursement available to support your education
- Professional counseling and family support services offered
- Opportunities for growth and development within the organization

What to Expect (Job Responsibilities):
- Communicate with potential owners via outbound and inbound calls to reserve dates for preview package sales/tours
- Explain details and eligibility requirements related to attending sales presentations to potential owners
- Encourage guests or callers to purchase or schedule preview package sales/tours
- Answer guest inquiries regarding property facilities and services
- Maintain professionalism and confidentiality while interacting with colleagues and guests

What is Required (Qualifications):
- Must be available to work various shifts, including holidays and weekends
- Ability to perform physical tasks such as bending, twisting, pulling, and standing for extended periods
- Proficiency in navigating multiple computer systems simultaneously and strong reading, writing, and comprehension skills
- Position may require background and drug screening as per company policy and legal requirements
- Must reside within 50 miles of the office in Orlando, FL

How to Stand Out (Preferred Qualifications):
- Experience in a customer service or sales role within the hospitality industry

#Hospitality #CustomerService #CareerOpportunity #CompetitivePay #GrowthOpportunities

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