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In House Marketing Call Center Agent - Bonnet Creek Resort

Travel + Leisure Co.

Orlando (FL)

On-site

USD 35,000 - 45,000

Full time

2 days ago
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Job summary

Join Travel + Leisure Co. as an In House Marketing Call Center Agent at Bonnet Creek Resort. This role involves contacting guests, scheduling meetings about their memberships, and achieving sales targets in a dynamic environment that values innovation and growth. Enjoy comprehensive benefits and a chance to turn vacation inspiration into exceptional experiences.

Benefits

Comprehensive Medical, Vision, and Dental Coverage
401K Matching
Initial Paid Training
Weekly Base and Uncapped Commissions
Employee Assistance Program

Qualifications

  • 1 to 3 years of sales and/or marketing experience preferred.
  • Ability to make 75-100+ outbound calls daily.
  • Clear and concise written and verbal communication skills.

Responsibilities

  • Manage Outbound telephone marketing with guests checking into resorts.
  • Schedule guest meetings for owner updates.
  • Maintain high professionalism and achieve sales targets.

Skills

Sales
Marketing
Communication
Teamwork

Education

High School Diploma or equivalent
College Degree

Tools

MS Excel
MS Word

Job description

In House Marketing Call Center Agent - Bonnet Creek Resort

Join to apply for the In House Marketing Call Center Agent - Bonnet Creek Resort role at Travel + Leisure Co.

In House Marketing Call Center Agent - Bonnet Creek Resort

2 days ago Be among the first 25 applicants

Join to apply for the In House Marketing Call Center Agent - Bonnet Creek Resort role at Travel + Leisure Co.

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

  • Company Culture

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

  • Company Culture

Wyndham Destinations strives to attract career-minded, diverse professionals that share our propensity to achieve realistic goals, while demonstrating a positive attitude within a high-energy environment.

Position Summary

This position is responsible for achieving defined sales targets, assists in personnel selection and development and is responsible for maintaining a high level of customer satisfaction.

Job Responsibilities

  • Manage Outbound telephone marketing with guests checking into our resorts
  • Schedule the guest to meet with member services to discuss their owner update and workshop
  • The coordinator may offer gifts to the guest for participating in the update
  • Partner with the resort staff to receive arrival sheets of the guests that should be checking in during their shift
  • Distributing parking passes, activity schedules, and area brochures to the guest
  • Must meet production standards on a weekly basis
  • Effectively deliver required sales targets by closing transactions on a daily basis
  • Maintain a high level of professionalism at all times
  • Training, evaluating, and monitoring the performance goals of direct reports
  • Constructive involvement in daily sales meetings.

Job Expectations And Requirements

  • 1 to 3 years of sales and or marketing experience is preferred, not required
  • Maintain production standards
  • Ability to make 75-100+ outbound calls daily
  • Proficient in MS Excel, MS Word, general computer skills, and smart devices
  • Clear and concise written and verbal communication skills
  • Ability to work in a team environment within a shared space on site
  • High School Diploma or equivalent is required, College Degree is preferred

Benefits, Compensation, And Training

  • Comprehensive Medical, Vision, and Dental Coverage within 30 days
  • Weekly Base and Uncapped Commissions
  • Initial Paid Training, covering our sales process, product knowledge, and the psychology of the sale
  • 401K Matching
  • Monthly, Quarterly, and Yearly Recognition Programs
  • Additional Job Description

How You'll Be Rewarded

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
  • Wish day paid time to volunteer at an approved organization of your choice
  • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
  • Legal and identify theft plan
  • Voluntary income protection benefits
  • Wellness program (subject to provider availability)
  • Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.
Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Other
  • Industries
    Hospitality

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