Confirmations Representative Call Center - Work From Home (Orlando, FL Area)

Hyatt Hotels Corporation; Orlando (FL); Remote; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Confirmations Representative to join their dynamic team in Orlando, FL. This role involves assisting guests with memorable vacation experiences through effective communication and customer service. You'll engage with potential owners, explain opportunities, and help schedule preview package sales. The company offers a supportive environment with competitive pay and various benefits, including tuition reimbursement and professional counseling. If you're passionate about creating meaningful moments and thrive in a fast-paced setting, this opportunity is perfect for you.

Benefits

Wettbewerbsfähige Vergütung

Mitgliedschaft in einer Kreditgenossenschaft

Studiengebührenrückerstattung

Berufliche Beratung und Familienunterstützung

Wachstums- und Entwicklungsmöglichkeiten

Qualifications

• Verfügbar für verschiedene Schichten, einschließlich Wochenenden und Feiertagen.
• Fähigkeit, mehrere Computersysteme gleichzeitig zu navigieren.

Responsibilities

• Kommunikation mit potenziellen Eigentümern zur Reservierung von Terminen.
• Erklärung der Anforderungen für den Besuch einer Verkaufspräsentation.

Skills

Kommunikationsfähigkeiten

Computerkenntnisse

Kundenservice

Job description

Confirmations Representative Call Center - Work From Home (Orlando, FL Area)

HVC Orlando M&S Call Center

US - FL - Orlando

Posted: Apr 30, 2025

Summary

$15/hour plus commission. Must live in Orlando, FL within 50 miles of the office.

Are you looking for a place where meaningful moments are made together?

At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Confirmations Representative at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity.

Where great benefits lead to a fulfilled life.

• Competitive Pay
• Credit Union Membership
• Tuition Reimbursement
• Professional Counseling & Family Support
• Growth and Development Opportunities

*Benefit eligibility will vary by position

Responsibilities of a Confirmations Representative:

• Communicate via telephone calls (Outbound and potential inbound calls) with potential owners to reserve dates for preview package sales/tours, including explaining the opportunities available and answering questions.
• Explain details and requirements related to attending a sales presentation to potential owners and verify that individuals meet eligibility requirements.
• Encourage guests or callers to purchase or schedule preview package sales/tours.
• Answer guest questions about property facilities/services.

Guest Experience and Company Standards

• Interact with colleagues and guests professionally and promptly.
• Contribute to team goals.
• Maintain confidentiality of proprietary materials and information.
• Follow company policies and safety procedures.

Qualifications to Become a Confirmations Representative:

• Available to work various shifts, holidays, and both weekend days.
• Able to reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and stand, sit, or walk for extended periods. Able to lift/carry/push/pull items weighing up to 10 lbs without assistance.
• Proficient in navigating multiple computer systems simultaneously, with strong reading, writing, and comprehension skills.
• Position may require background and drug screening in accordance with company policy and legal requirements.

Hyatt Vacation Ownership is an equal opportunity employer committed to diversity and inclusion.

This position is at a location where Hyatt is not the employer. The employer may be a third-party management company responsible for employment benefits and obligations at this location.