Configuration Specialist

TRG; Racine (WI); On-site; USD 40,000 - 60,000; Full time

Job summary

TRG in Racine, WI is looking for a Configuration Specialist to join their team. In this role, you will configure device settings and install applications on mobile devices including smartphones and tablets.

The ideal candidate will have experience with operating systems, troubleshooting devices, and a keen eye for detail. This position supports a fast-paced environment where self-motivation and adherence to company values are essential.

Qualifications

• Experience with mobile devices, including smartphones and tablets.
• Knowledge of installing and managing operating systems.
• Ability to document repairs and maintain service management systems.

Responsibilities

• Configure device settings per customer specifications.
• Install and calibrate various operating systems and applications.
• Diagnose and repair malfunctioning devices.

Skills

Mobile device configuration

Operating systems installation

Problem-solving

Detail-oriented

Tools

PC base test programs

Job description

Racine, WI, 2118 Carmel Ave, Racine, WI 53405, USA

The Configuration Specialist will work on our team to configure device settings and install applications on mobile devices - smartphones, tablets and more.

Essential Functions

• Adjust, calibrate, configure and deploy devices per customer specifications
• Install operating systems and software; Windows, iOS, and Android
• Diagnose, test and repair malfunctioning devices
• Must be capable, and comfortable with operating various PC base test programs, documenting repairs, and utilizing our database to log work.
• Must be organized and detail-oriented.
• Must be a problem solver and have a positive approach to every challenge.
• Self-motivated and ability to work in a fast-paced environment.
• Must be able to follow written instructions.
• Maintain and update our service management systems used in creating service request orders.

Qualifications

• Successful candidates are resourceful individuals who will always be looking for opportunities to make processes more efficient.
• Experience working with mobile devices; tablets, smartphones, etc.
• Expertise with Operating Systems – knowledge of installing, deleting, and creating partitions.
• Ability to cooperate with others to give and receive information both verbally and in writing / via email.
• Ability to apply knowledge and work independently as needed.
• Must maintain regular and reliable attendance to the satisfaction of management.
• Ability to operate a computer and other position related technologies.
• Must be able to work flexible hours as needed.
• Must be able to clearly and confidentially communicate with TRG employees and other stakeholders.
• Must adhere to all TRG Values at all times.

Equal Opportunity Employer
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