Configuration Management Analyst

Dynamo Technologies, LLC; Washington (District of Columbia); On-site; USD 75,000 - 90,000; Full time

Job summary

An established industry player is seeking a Configuration Management Analyst to support critical modernization efforts within the Defense Logistics Agency. This role involves creating and sustaining Change Management policies, conducting training, and providing analytical support for compliance and process improvement. The ideal candidate will possess strong analytical skills, proficiency in Microsoft Office tools, and a solid understanding of ITIL practices. Join a forward-thinking team that values innovation and excellence in delivering technology solutions to enhance operational efficiency.

Qualifications

• 5 years of Change Management experience required.
• Must hold a CMII Certification or equivalent.
• ITIL Certification version 3 or higher is mandatory.

Responsibilities

• Create and sustain Change and Configuration Management policies.
• Support analysis and evaluation of Change Management strategies.
• Conduct Change Management training and create related materials.

Skills

Change Management

Analytical Skills

Microsoft Excel

Microsoft Office Suite

ITIL Framework

Communication Skills

Education

Bachelor's Degree

CMII Certification or equivalent

ITIL Certification

Tools

Microsoft Excel

Microsoft PowerPoint

SharePoint

Microsoft Project

Microsoft Visio

Job description

Dynamo Technologies is seeking a Configuration Management Analyst to support the Defense Logistics Agency, Procurement Integrated Enterprise Environment (PIEE) Program Management Office (PMO) with broader modernization, agile, rapid-application capability maturity and prototyping efforts.

Duties/ Responsibilities

The Configuration Management Analyst's roles and responsibilities will meet the below detailed objectives of the contract to include, but not limited to:

• Demonstrated experience and ability to create and sustain Change and Configuration Management policies and processes for an Information Technology (IT) organization
• Responsible for identifying and accomplishing critical tasks, performing analysis of functional and technically complex Change and Configuration Management issues and development of solutions
• Ability to manage meetings, track suspense dates for action items, and prepare and deliver executive presentations
• Provide support for analysis and evaluation of Change and Configuration Management strategies, policies and processes and develops plans, metrics reports, templates, and checklists for Configuration Management compliance and continuous process improvement
• Responsible for creating Change and Configuration Management training materials and conducting Change and Configuration Management training
• Ability to guide a team of configuration management specialists in recommendations and alternatives for best practices concerning new technologies that affect Change and Configuration Management processes and policy

Required Skills/Abilities

• Proficiency in basic analytical software such as Microsoft Excel and Access, and proficiency with the Microsoft Professional Office Suite, to include Word, Excel, PowerPoint, SharePoint, Project and Visio
• Technical skills in assessing IT services and support for best practices
• Knowledge and experience with the ITIL framework
• Must have knowledge and experience working with:
  • Department of Defense (DoD) Directive 5000.01, The Defense Acquisition System
  • Interim DoD Instruction 5000.02, Operation of the Defense Acquisition System
  • Chairman of the Joint Chiefs of Staff Instruction 6212.01E
  • Interoperability and Supportability of Information Technology and National Security
  • DODI 8510.01 Risk Management Framework for DOD Information Technology (RMF)
  • Federal Information System Controls Audit Manual (FISCAM)
  • National Institute of Standards and Technology (NIST) SP 800-53
• Able to obtain IT-II security clearance or have a current National Agency Check with Local Agency Check and Credit Check (NACLC) at time of proposal submission
• Must be a US Citizen

Nice to Have Skills

• DLA Experience
• Proven track record of timely, accurate and complete work, independently managing multiple tasks with changing timelines and deliverables
• Excellent critical thinking, organizational, problem solving, oral and written communication skills
• Adaptability and willingness to take on additional tasks as needed
• Strong proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook, SharePoint)
• Proven ability to communicate effectively, both oral and written, with various staff levels and teams across the agency, including technical teams
• Possess and demonstrate the interpersonal and leadership skills to build relationships with key stakeholders

Education and Experience:

• 5 years of Change Management experience
• Bachelor's Degree
• Must hold a Certificate in Configuration Management (CMII Certification or equivalent, PMP would also meet this requirement)
• Must possess an IT Infrastructure Library (ITIL) version 3 (V3) or higher certification
• DoD Approved 8570 Baseline Certification: Category IAM Level II (desired)

Travel Requirement:

• Contractor personnel shall not be reimbursed for local travel, which is defined as within a fifty (50) mile radius from the primary place of performance
• Potential for up to 10% travel

Clearance Requirement:

• Ability to Obtain Public Trust
• $75k - $90k

Dynamo is a full lifecycle digital transformation company providing best-in-class technology and mission support services to our clients. Dynamo’s mission is to lead the digital transformation industry and provide best-in-class solutions for our clients with a truly human touch.

We leverage industry leading practices to empower our clients, ultimately providing them with the necessary tools, knowledge, and information required to successfully achieve their strategic goals, while optimizing their operations.

Through our partnerships, boldness, and authenticity, Dynamo goes against the grain of a traditional government contracting company by providing top-caliber team members, delivering quality results, and always exceeding expectations.

Dynamo Technologies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, disability, protected veteran status, age, or any other characteristic protected by law.

Remote Salary Range

$75,000 - $90,000 USD

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