Configuration Analyst – Contract

Jobtailor; Los Angeles (CA); On-site; USD 95,000 - 125,000; Full time

Job summary

Jobtailor in Los Angeles, CA is looking for a Business Systems Analyst to design, configure, and maintain insurance products across enterprise applications. You will partner with Product, Engineering, QA, and business stakeholders to translate requirements into scalable technical solutions.

You will analyze tradeoffs, troubleshoot complex production issues, and leverage AI-enabled tools to accelerate documentation, testing, and delivery workflows while ensuring data integrity and maintainability

Qualifications

• 3+ years' experience in application configuration, business systems analysis, software support, or related technical role.
• Experience with configurable enterprise applications, business rules engines, or insurance systems preferred.
• Insurance experience preferred.
• Experience with enterprise Rules Engines like InRule, Drools, or Red Hat Decision Maker (formerly JBoss) strongly preferred.
• Experience with SQL, JSON, APIs/web services, and configurable business applications.
• Strong analytical and troubleshooting skills.
• Ability to evaluate business needs, challenge assumptions, identify tradeoffs, and balance speed, risk, maintainability, and business value.

Responsibilities

• Design, configure, and maintain insurance products and business processes across enterprise applications.
• Partner with Product, Engineering, QA, and business stakeholders to analyze requirements and translate business needs into scalable technical solutions.
• Evaluate requests and proposed solutions by identifying tradeoffs, dependencies, operational impacts, technical constraints, and maintainability considerations.
• Author, troubleshoot, and optimize business rules within enterprise rules engines and configurable application platforms.
• Analyze complex production issues and troubleshoot application behavior, data integrity concerns, and Level II escalations.
• Use AI-enabled tools and automation techniques to accelerate analysis, documentation, testing, troubleshooting, and delivery workflows.
• Assess and communicate risks, assumptions, and implementation impacts to stakeholders.
• Drive continuous improvement by simplifying processes, reducing manual effort, improving release quality, and increasing operational efficiency.

Skills

Analytical Skills

Troubleshooting

Communication Skills

Flexibility

Problem-Solving

Collaboration

Tools

InRule

Drools

Red Hat Decision Maker

AI-Enabled Tools

SQL

JSON

APIs/Web Services

Job description

• Design, configure, and maintain insurance products and business processes across enterprise applications
• Partner with Product, Engineering, QA, and business stakeholders to analyze requirements and translate business needs into scalable technical solutions
• Evaluate requests and proposed solutions by identifying tradeoffs, dependencies, operational impacts, technical constraints, and maintainability considerations
• Author, troubleshoot, and optimize business rules within enterprise rules engines and configurable application platforms
• Analyze complex production issues and troubleshoot application behavior, data integrity concerns, and Level II escalations
• Use AI-enabled tools and automation techniques to accelerate analysis, documentation, testing, troubleshooting, and delivery workflows
• Assess and communicate risks, assumptions, and implementation impacts to stakeholders
• Drive continuous improvement by simplifying processes, reducing manual effort, improving release quality, and increasing operational efficiency

Requirements

• 3+ years' experience in application configuration, business systems analysis, software support, or a related technical role
• Experience with configurable enterprise applications, business rules engines, or insurance systems preferred
• Insurance experience preferred
• Experience with enterprise Rules Engines like InRule, Drools, or Red Hat Decision Maker (formerly JBoss) strongly preferred
• Experience with SQL, JSON, APIs/web services, and configurable business applications
• Strong analytical and troubleshooting skills
• Ability to evaluate business needs, challenge assumptions, identify tradeoffs, and balance speed, risk, maintainability, and business value
• Strong understanding of interactions among applications, integrations, data, and business processes across enterprise platforms
• Ability to leverage AI tools for analysis, documentation, testing, troubleshooting, and solution design
• Ability to communicate technical concepts, risks, constraints, and recommendations to technical and non-technical stakeholders
• Ability to assess competing priorities, recommend sequencing based on business value and risk, and drive work to completion
• Demonstrated commitment to process improvement, efficiency, and scalable solutions
• Ability to quickly learn new systems, technologies, and business domains
• Flexibility to adapt to changing business priorities and work effectively in a fast-paced environment

Core Competencies

Demonstrates expertise in application configuration, business systems analysis, and troubleshooting within enterprise applications, with a strong focus on insurance systems and business rules engines. Proficient in leveraging AI tools for process improvement and effective communication of technical concepts to diverse stakeholders.

Highest-signal resume keywords

• Application Configuration
• Business Systems Analysis
• Enterprise Rules Engines
• SQL
• AI Tools Utilization

Hard Skills

• Application Configuration
• Business Systems Analysis
• SQL
• JSON
• APIs/Web Services
• Troubleshooting
• Process Improvement
• Business Rules Engines
• Technical Documentation
• Data Integrity Analysis

Soft Skills

• Analytical Skills
• Communication Skills
• Flexibility
• Problem-Solving
• Collaboration

Industry Keywords

• Insurance Systems
• Enterprise Applications
• Business Processes
• Operational Efficiency
• Continuous Improvement

Tools & Technologies

• InRule
• Drools
• Red Hat Decision Maker
• AI-Enabled Tools
• Configurable Business Applications