Conference Technology Specialist

QVC, Inc.; West Chester (Chester County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits starting day 1

401(k)

Tuition reimbursement

Employee discounts

Job summary

QVC Group, Inc. in West Chester, PA is seeking a Conference Technology Specialist to manage conference services and AV technology across sites. You will set up, operate, and maintain equipment, provide expert technical support, and coordinate pre‑event planning to ensure seamless meetings.

Expect to train users, troubleshoot issues, and help evaluate new technologies for improved meeting experiences. This is an onsite role supporting multiple events and daily operations.

Qualifications

• 2–5 years of experience working with audio, video, and teleconferencing systems and equipment.
• Experience with presentation applications such as PowerPoint and Keynote is preferred.
• Proficiency with Microsoft Office (Word, Excel, Outlook) is expected.
• Excellent ability to troubleshoot and train users on AV and videoconferencing.

Responsibilities

• Manage daily conference room schedules, bookings, and event coordination to ensure space and equipment readiness.
• Maintain consistent brand appearance across conference rooms including signage and furniture.
• Set up, operate, test, and maintain AV and videoconferencing equipment; ensure presentations work before meetings.
• Provide in-person support for meetings and large company events and offer user training.
• Coordinate pre-event meetings with clients, Facilities, and event teams to align on needs.
• Evaluate emerging technologies and coordinate vendor services while performing light maintenance.

Skills

Audio/video systems

Videoconferencing

Webcast systems

Vendor coordination

Microsoft Office

Education

High school diploma

Associate or Bachelor's degree preferred

Tools

PowerPoint

Keynote

Job description

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.

Your Opportunity, Your Team

The Conference Technology Specialist manages conference services and audiovisual technology across Studio Park and other sites, delivering reliable, high-quality meeting experiences through technical support, coordination, operation, and maintenance of AV and videoconferencing systems.

Where You’ll Work

This role is onsite and will require you to work from our West Chester, PA facility daily. Relocation assistance not available for this role.

What You’ll Do

• Manage daily conference room schedules, booking software, and upcoming events to ensure space availability, equipment readiness, and timely department communication.
• Maintain a consistent, brand-right appearance across conference and meeting rooms, including signage, furniture, posters, and tent cards.
• Set up, operate, test, and maintain audiovisual and videoconferencing equipment; ensure presentations are loaded and functioning before each meeting.
• Provide technical expertise, troubleshooting, user training, and in-person support for meetings and large company-wide events.
• Coordinate pre‑event meetings with clients, Facilities, and internal and external event-planning teams to align on space, staffing, equipment, and service needs.
• Evaluate emerging technologies, coordinate vendor services, perform light equipment maintenance and room housekeeping, and submit repair or renovation requests as needed.

What You’ll Bring

• Excellent knowledge of audio, video, videoconferencing, and webcast systems and equipment.
• Ability to work effectively with vendors to determine technical specifications.
• Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.

Education

High school diploma required; associate or bachelor’s degree preferred.

Experience

2–5 years of experience working with audio, video, and teleconferencing systems and equipment. Experience with presentation applications, such as PowerPoint and Keynote, preferred.

Benefits

Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

Diversity & Inclusion

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [e-mail] for assistance.

Salary

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate’s qualifications, skills, experience, and geographic location as well as business and market conditions.

Join Our Team!

QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road®. We are a live social shopping company that redefines the shopping experience through video‑driven commerce on every screen, from smartphones and tablets to laptops and TVs. QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screen a doorway to discovery, delight and community.

QVC Group has team members in the U.S., the U.K., Germany, Japan, Italy, Poland and China. We’re an inspired and diverse team that comes together to combine shopping and entertainment for millions of highly discerning shoppers. It’s a fun, fast‑paced world, and what really sets us apart is our culture and talent experience. Best of all, working with QVC Group means friendly teams, ambitious projects and fast‑moving careers!