CONFERENCE COORDINATOR

Compass Group, North America; Purchase (NY); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

FSA/FSAs

Paid Parental Leave

Personal Leave

Job summary

Rapport, a specialized division of FLIK Hospitality Group and a member of Compass Group USA, seeks a Conference Coordinator to coordinate conferences, meetings and events. You will provide personalized solutions for clients, collaborate with the operations team, and ensure service standards are met from planning through execution in a fast-paced hospitality environment.

This role emphasizes teamwork, communication, and a commitment to exceptional guest experiences.

Qualifications

• 2 years of planning experience.
• Keep abreast of industry trends and share information with staff.
• Exceptional customer service abilities.
• Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.

Responsibilities

• Coordinate details for conferences, meetings and events.
• Plan use of the conference center and communicate with departments.
• Finalize planning details and distribute information to operations.
• Ensure AV equipment is set according to customer standards.
• Provide business center services when requested.
• Track information in the database and generate end-of-day reports.

Skills

Customer service

MS Office proficiency

Planning

Education

Bachelor’s degree (preferred)

Tools

MS Office

Job description

Rapport

Salary: $70000 - $75000 / year

Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us.

Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role.

Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career.

Job Summary

As a Conference Coordinator, you will contribute to the operation’s success by coordinating details for conferences, meetings and special events. You will offer personalized solutions for our clients and work with our operations team to make sure we exceed our client’s expectations.

Essential Duties and Responsibilities:

• Answers telephones and makes reservations for clients.
• Plans for use of the conference center.
• Communicates to operating departments including Conference Services, Catering, and Audio Visual as needed.
• Finalizes all planning details with clients and distributes to all operating departments.
• Checks all conference rooms and ensures Audio Visual equipment are set according to customer standards before client arrives.
• Provides business center services when requested.
• Tracks information in the database and runs end of day reports.
• Performs other duties as assigned.

Qualifications:

• 2 years of planning experience.
• Keep abreast of industry trends and share information with staff.
• Exceptional customer service abilities.
• Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
• Bachelor’s degree is preferred.

Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Rapport maintains a drug-free workplace.

Associates in Rapport are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf) or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf

Rapport a specialized division of FLIK Hospitality Group