Conference Coordinator

ATD American Society for Training and Development, Incorporated; Alexandria (VA); Hybrid; USD 33,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

PTO and personal days

403(b) with company match

Flexible Spending and Health Savings

Job summary

ATD American Society for Training and Development, Incorporated seeks a Conference Coordinator in Alexandria, VA. The role supports ATD’s conference portfolio across programming, attendee experience, operations, and exhibitor programs, working with multiple teams to ensure timely delivery.

You’ll manage communications, support speaker and program administration, and help with registration and attendee resources, while staying adaptable in a fast-paced environment with a strong emphasis on

Qualifications

• Strong organizational skills with the ability to manage multiple deadlines and details.
• Excellent follow-through and attention to detail.
• Clear written and verbal communication with a customer-service mindset.
• Ability to learn new systems, processes, and technology quickly.

Responsibilities

• Provide coordination and administrative support across ATD’s portfolio of conferences and events.
• Serve as a first point of contact for routine questions from speakers, attendees, exhibitors, and sponsors.
• Support speaker and program administration, including tracking, communications, and data management.
• Assist exhibitor and sponsor administration, including portal activities and data collection.
• Support attendee experience and registration activities, including communications and registration administration.
• Coordinate administrative elements of attendee experience programs and deadlines.
• Maintain conference trackers, schedules, contact lists, inventories, and templates.
• Submit and track internal requests and workflows to keep information complete and deadlines met.
• Support event operations through signage tracking and resource coordination.
• Identify recurring questions and process gaps to improve efficiency.

Skills

Organizational skills

Attention to detail

Customer-service mindset

Task tracking

Communication skills

Learning new systems

Adaptability

Collaboration

Multi-project coordination

Problem solving

Tools

MS Office

Job description

About the Role

The Conference Coordinator plays a central role in helping ATD’s conference portfolio run smoothly. Working across multiple events and functional areas, this position coordinates recurring processes, maintains accurate information and resources, supports speakers, attendees, exhibitors and sponsors, and helps ensure important details move forward on time. This is a highly collaborative role for someone who enjoys variety, organization, problem-solving, and being at the center of a busy conference team. The Coordinator works across the full conference portfolio, gaining exposure to conference programming, attendee experience, event operations, technology, and exhibitor and sponsor programs.

What You’ll Do

• Provide coordination and administrative support across ATD’s portfolio of conferences and events.
• Serve as a first point of contact for routine speaker, attendee, exhibitor, and sponsor questions, providing helpful information and connecting customers with the appropriate team member when needed.
• Support speaker and program administration, including task tracking, communications, submission follow-up, session data, evaluations, surveys, certificates, and related recurring processes.
• Support exhibitor and sponsor administration, including communications, portal activities, deadline follow-up, data collection, lead-retrieval communications, and other established processes.
• Support attendee experience and registration activities, including attendee communications, first-time attendee resources, registration administration, and peak-period needs.
• Coordinate administrative elements of attendee experience programs, including research, vendor outreach, information collection, participant coordination, deadlines, documentation, and tracking.
• Maintain conference trackers, schedules, contact lists, inventories, documentation, templates, FAQs, and shared resources.
• Submit and track Editorial and Creative requests, contracts, and other established internal departmental workflows, helping ensure required information is complete and deadlines stay on track.
• Support event operations through signage tracking, staffing documentation, resource coordination, information collection, and other established processes.
• Help identify recurring questions, process gaps, and opportunities to make conference work more efficient and consistent.
• Provide flexible support across conferences and projects as priorities and workloads change.

Who You’ll Work With

You’ll work closely with colleagues across Conference Programming, Attendee Experience & Registration, Conference Operations, Conference Experience & Technology, Exhibits & Sponsorships, Marketing, Editorial, Creative, and other teams across ATD. You’ll also interact with speakers, attendees, exhibitors, sponsors, vendors, and other conference partners.

What Makes This Role a Great Fit

The ideal candidate gets satisfaction from bringing order to complexity, keeping details from falling through the cracks, helping customers and colleagues get what they need, and making a busy team work better. This role is especially well suited for someone who enjoys learning how different parts of an event come together and wants broad exposure to conference planning and delivery.

What You’ll Bring

• Strong organizational skills and the ability to keep multiple deadlines and details moving at once.
• Excellent follow-through and attention to detail.
• Strong written and verbal communication skills with a customer-service mindset.
• Ability to learn new systems, processes, and technology platforms quickly.
• Sound judgment and comfort handling routine matters independently while recognizing when an issue requires additional expertise or manager input.
• Ability to adapt as priorities shift across multiple conferences and projects.
• A collaborative approach and willingness to support different areas of a team.
• Comfort working in a role where no two days are exactly the same.
• 2 - 3 years experience in conferences, events, associations, customer service, project coordination, or administrative coordination.

Work Environment

This role is based in Alexandria, VA and follows a hybrid work model, offering a mix of in-office collaboration and flexibility. Our office is located in the heart of Old Town Alexandria on King Street – just steps from the Metro, waterfront, and a vibrant mix of shops and restaurants. The environment is energetic and collaborative, providing regular opportunities to connect with teammates and leadership. We are committed to employee growth and development, offering professional development resources, dedicated learning time, and organization-wide learning initiatives. We also foster a strong sense of community through team events, recognition programs, and company gatherings.

*Hourly Rate

*Hourly Rate: [$24.04]–[$28.85/hour]. Starting salary will be based on the selected candidate’s experience, qualifications, and skills.

*Benefits

Employment at ATD isn’t just about a job – it's about our employees’ well-being. Our ATD LiveWell program provides a variety of essential and fun benefits based on areas of Physical, Financial, Social, and Career health. Look at some (but not all) of what we offer and see for yourself!

• Medical, dental, and vision benefits
• Paid Time Off (PTO, Personal Days, Sick Time, Sabbaticals, Learning Hours)
• 403(b) plan options with 6% company match and immediate vesting on employee contributions
• Flexible Spending and Health Savings accounts
• Unlimited Professional Development through ATD (classes, certifications, resources, etc.)
• Wellness library and events (virtual and in‑person)
• On‑site gym
• Basic and supplemental life insurance coverages
• Accident, critical illness, and hospital indemnity
• Company paid Teladoc visits
• New parent benefits
• Short‑and‑long‑term disability
• Employee discount program (Tickets at Work, Verizon, Hertz, and more)
• Pet insurance

EEO Statement

ATD is proud to be an Equal Employment Opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, age, color, national origin, sex, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, genetics, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Need Assistance

Need Assistance: ATD is committed to working with and providing reasonable accommodations for any applicant with a disability. If you are disabled and need assistance participating in the application or hiring process please contact us at [e-mail] or you may call us at 1.800.628.2783.

Unleashing human potential is important work.

For nearly 80 years, the Association for Talent Development (ATD) has supported those who develop the knowledge and skills of employees in organizations around the world. Getting employees up to speed, trained, and ready to tackle today’s increasingly demanding business landscape is important work. We help talent development professionals do this work by providing many products and services: Membership Research and publications Tools and resources on best practices Courses and certifications Conferences and events Together with our global community we help create a world that works better. We are a professional membership association, employing a global staff of more than 150 who use creativity, technology, teamwork, and innovation to serve members and customers around the world. Our products and services equip practitioners to increase their own effectiveness. ATD encourages every employee to actively engage in the organization, support the business and each other, generate ideas to drive revenue and efficiency, increase our value proposition, and better serve our profession and society. We are high‑performing, fast‑paced, and we dream big. We love technology and constantly pursue the next way to improve our business. We have fun while we work hard.