Conference Coordinator

Association for Talent Development (ATD); Alexandria (VA); Hybrid; USD 50,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PTO and leaves

403(b) with 6% match

Flexible Spending Accounts

Health Savings accounts

Professional development resources

On-site gym

Life insurance

Disability insurance

Employee discounts

Job summary

Association for Talent Development (ATD) is seeking a Conference Coordinator to support ATD’s conference portfolio across programming, attendee experience, operations, and exhibitor/sponsor programs. You will coordinate processes, manage information, and help ensure deadlines are met.

This hybrid role is based in Alexandria, VA, offering a mix of in-office collaboration and flexible work arrangements, with the opportunity to engage across departments and develop end-to-end event skills.

Qualifications

• Strong organizational skills with the ability to manage multiple deadlines and details.
• Excellent follow-through and attention to detail.
• Strong written and verbal communication skills with a customer-service mindset.
• Ability to learn new systems, processes, and technology platforms quickly.
• Sound judgment and comfort handling routine matters independently.
• Adapt as priorities shift across multiple conferences and projects.
• A collaborative approach and willingness to support different areas of a team.
• Comfort working in a role where no two days are exactly the same.
• 2 - 3 years experience in conferences, events, associations, customer service, project coordination, or administrative coordination.

Responsibilities

• Provide coordination and administrative support across ATD’s portfolio of conferences and events.
• Serve as a first point of contact for routine speaker, attendee, exhibitor, and sponsor questions.
• Support speaker and program administration, including task tracking and evaluations.
• Support exhibitor and sponsor administration, including communications and data collection.
• Support attendee experience and registration activities, including communications and resources.
• Coordinate administrative elements of attendee experience programs, including deadlines and documentation.
• Maintain conference trackers, schedules, contact lists, inventories, and shared resources.
• Submit and track Editorial and Creative requests and other workflows.
• Support event operations through signage tracking and staffing documentation.
• Identify recurring questions and opportunities to improve conference work processes.
• Provide flexible support across conferences and projects as priorities evolve.

Skills

Organizational skills

Attention to detail

Communication

Learning ability

Judgment

Adaptability

Collaborative

Customer service mindset

Job description

Job Description

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

About The Role

The Conference Coordinator plays a central role in helping ATD’s conference portfolio run smoothly. Working across multiple events and functional areas, this position coordinates recurring processes, maintains accurate information and resources, supports speakers, attendees, exhibitors and sponsors, and helps ensure important details move forward on time.

This is a highly collaborative role for someone who enjoys variety, organization, problem-solving, and being at the center of a busy conference team. The Coordinator works across the full conference portfolio, gaining exposure to conference programming, attendee experience, event operations, technology, and exhibitor and sponsor programs.

About ATD

The Association for Talent Development (ATD) is the premier membership organization for professionals in the learning and talent development field. Our mission is to create a world that works better by empowering professionals to develop talent in the workplace. Through training programs, membership, globally recognized certifications and events. We support individuals and organizations in talent development, to perform at the highest level.

What You’ll Do

• Provide coordination and administrative support across ATD’s portfolio of conferences and events.
• Serve as a first point of contact for routine speaker, attendee, exhibitor, and sponsor questions, providing helpful information and connecting customers with the appropriate team member when needed.
• Support speaker and program administration, including task tracking, communications, submission follow-up, session data, evaluations, surveys, certificates, and related recurring processes.
• Support exhibitor and sponsor administration, including communications, portal activities, deadline follow-up, data collection, lead-retrieval communications, and other established processes.
• Support attendee experience and registration activities, including attendee communications, first-time attendee resources, registration administration, and peak-period needs.
• Coordinate administrative elements of attendee experience programs, including research, vendor outreach, information collection, participant coordination, deadlines, documentation, and tracking.
• Maintain conference trackers, schedules, contact lists, inventories, documentation, templates, FAQs, and shared resources.
• Submit and track Editorial and Creative requests, contracts, and other established internal departmental workflows, helping ensure required information is complete and deadlines stay on track.
• Support event operations through signage tracking, staffing documentation, resource coordination, information collection, and other established processes.
• Help identify recurring questions, process gaps, and opportunities to make conference work more efficient and consistent.
• Provide flexible support across conferences and projects as priorities and workloads change.

Who You’ll Work With

You’ll work closely with colleagues across Conference Programming, Attendee Experience & Registration, Conference Operations, Conference Experience & Technology, Exhibits & Sponsorships, Marketing, Editorial, Creative, and other teams across ATD. You’ll also interact with speakers, attendees, exhibitors, sponsors, vendors, and other conference partners.

What Makes This Role a Great Fit

The ideal candidate gets satisfaction from bringing order to complexity, keeping details from falling through the cracks, helping customers and colleagues get what they need, and making a busy team work better. This role is especially well suited for someone who enjoys learning how different parts of an event come together and wants broad exposure to conference planning and delivery.

What You’ll Bring

• Strong organizational skills and the ability to keep multiple deadlines and details moving at once.
• Excellent follow-through and attention to detail.
• Strong written and verbal communication skills with a customer-service mindset.
• Ability to learn new systems, processes, and technology platforms quickly.
• Sound judgment and comfort handling routine matters independently while recognizing when an issue requires additional expertise or manager input.
• Ability to adapt as priorities shift across multiple conferences and projects.
• A collaborative approach and willingness to support different areas of a team.
• Comfort working in a role where no two days are exactly the same.
• 2 - 3 years experience in conferences, events, associations, customer service, project coordination, or administrative coordination.

Work Environment

This role is based in Alexandria, VA and follows a hybrid work model, offering a mix of in-office collaboration and flexibility.

Our office is located in the heart of Old Town Alexandria on King Street – just steps from the Metro, waterfront, and a vibrant mix of shops and restaurants. The environment is energetic and collaborative, providing regular opportunities to connect with teammates and leadership.

We are committed to employee growth and development, offering professional development resources, dedicated learning time, and organization-wide learning initiatives. We also foster a strong sense of community through team events, recognition programs, and company gatherings.

• Hourly Rate: [$24.04]–[$28.85/hour]. Starting salary will be based on the selected candidate’s experience, qualifications, and skills. *

Benefits

• Medical, dental, and vision benefits
• Paid Time Off (PTO, Personal Days, Sick Time, Sabbaticals, Learning Hours)
• 403(b) plan options with 6% company match and immediate vesting on employee contributions
• Flexible Spending and Health Savings accounts
• Unlimited Professional Development through ATD (classes, certifications, resources, etc.)
• Wellness library and events (virtual and in-person)
• On-site gym
• Basic and supplemental life insurance coverages
• Accident, critical illness, and hospital indemnity
• Company paid Teladoc visits
• New parent benefits
• Short- and long-term disability
• Employee discount program (Tickets at Work, Verizon, Hertz, and more)
• Pet insurance

EEO Statement

ATD is proud to be an Equal Employment Opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, age, color, national origin, sex, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, genetics, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Need Assistance

ATD is committed to working with and providing reasonable accommodations for any applicant with a disability. If you are disabled and need assistance participating in the application or hiring process please contact us at [e-mail] or you may call us at 1.800.628.2783.