Conference Center Assistant

Houston Dose; Houston (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

A conference center service provider in Houston seeks a dedicated professional to assist in operating the Conference Center. Responsibilities include ensuring venues are prepared for events, managing catering orders, and providing exceptional customer service. Candidates should possess a high school diploma, have a minimum of 2 years in catering or event planning, and be proficient in Microsoft Office. A flexible work schedule and the ability to handle multiple tasks in a fast-paced environment are essential.

Qualifications

• Minimum 2 years of experience in catering or event planning.
• Ability to manage multiple tasks in a high-pressure environment.
• Professional demeanor and strong initiative.

Responsibilities

• Perform walk-throughs to ensure venues are ready.
• Assist with catering set-ups and break-downs.
• Coordinate service requests with in-house departments.
• Order food and maintain inventory.
• Assist with reception duties as needed.

Skills

Customer service orientation

Strong organizational skills

Interpersonal communication

Attention to detail

Analytical skills

Education

High School Diploma or GED equivalent

Tools

Microsoft Office Word

Job description

Summary

Under general supervision, and working in conjunction with the Conference Center Coordinator, assists in the successful operation of the Conference Center, including delivery of outstanding hospitality service to, and anticipation of needs of, internal and external clients. Serves as back up for Receptionist as required.

Duties and Responsibilities

• Performs frequent walk throughs of the conference center rooms, coffee areas and other meeting spaces to ensure areas are clean, stocked with supplies and ready for the next meeting
• Assists with all catering set-ups and break down and assists in room configurations to meet requestor’s specifications
• Assists with ordering catering and coffee supplies and helps to maintain inventory
• Assists with after hours conference center events as needed
• Assists with inter-office functions/events and external events
• Coordinates service requests with other in-house departments (e.g., Hardware Support, IT Support, Telephone Services, Office Services, Facilities) as necessary
• Utilizes room scheduling system to assign conference rooms and coordinates with reception and office services as needed
• Follows up with meeting hosts to confirm details prior to meeting and request missing information
• Becomes familiar with daily guest list and assists with any special requests
• Assists with back up reception duties as needed
• Other related duties as assigned

Food Service

• Coordinates with receptionist for placing daily food orders with catering company and outside vendors
• Ensures delivery of appropriate food and beverage service for all conference center functions

Qualifications

To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email [e-mail] (current employees should contact Human Resources).

Education and/or Experience

Required

• High School Diploma or GED equivalent
• Minimum 2 years of experience in catering, conference center, event planning
• Proficiency in Microsoft Office Word and other Firm software
• Able to work on multiple tasks simultaneously
• Able to maintain composure in a high pressure environment
• Strong customer service orientation
• Flexibility in daily work schedule necessary to accommodate Conference Center and front desk requirements
• Able to work overtime as needed
• Able to accept responsibility and take initiative
• Professional demeanor

Other Skills and Abilities

The following will also be required of the successful candidate:

• Strong organizational skills
• Strong attention to detail
• Good judgment
• Strong interpersonal communication skills
• Strong analytical and problem solving skills
• Able to work harmoniously and effectively with others
• Able to preserve confidentiality and exercise discretion
• Able to work under pressure
• Able to manage multiple projects with competing deadlines and priorities

Sidley Austin LLP is an Equal Opportunity Employer

#LI-GK1