Conference Center Coordinator (Back-Up Receptionist)

Sidley Austin (TX) LLP; Houston (TX); On-site; USD 43,000 - 66,000; Full time

Benefits offered by this job

Bonus eligibility

Comprehensive benefits

Job summary

Sidley Austin LLP in Houston is seeking a Conference Center Coordinator to assist in the successful operation of the conference center and deliver outstanding hospitality service to internal and external clients. You will back up the front desk, manage room scheduling, catering orders, and event setups to meet host specifications.

You will coordinate with IT, facilities, and other internal teams while maintaining a calm, professional demeanor under pressure.

Qualifications

• High School Diploma or GED is required.
• Minimum 2 years of catering, conference center, or event planning experience.
• Proficiency in Microsoft Office Word and other Firm software.
• Able to work on multiple tasks simultaneously.
• Able to maintain composure in a high pressure environment.
• Strong customer service orientation.
• Flexibility in daily work schedule to accommodate Conference Center and front desk requirements.
• Able to work overtime as needed.
• Professional demeanor.
• Able to accept responsibility and take initiative.

Responsibilities

• Assist in operation of Conference Center and deliver outstanding hospitality service to clients.
• Back up receptionist as needed.
• Conduct frequent walkthroughs to ensure rooms are clean, stocked, and ready for the next meeting.
• Assist with catering setup, breakdown, and room configurations per request.
• Assist with ordering catering/coffee supplies and maintain inventory.
• Assist with after-hours conference center events as needed.
• Coordinate service requests with other in-house departments.
• Use room scheduling system to assign conference rooms and coordinate with reception/office services.
• Follow up with hosts to confirm details and gather missing information.
• Validate parking for visitors.
• Schedule and confirm conference room reservations.
• Assist with inter-office and external events as required.
• Assist with food service and daily orders from catering and vendors.

Education

High School Diploma or GED

2+ years catering/conference center/event planning

Microsoft Office Word and Firm software

Multitasking

Customer service orientation

Work under pressure

Flexibility in daily schedule

Overtime availability

Professional demeanor

Initiative and accountability

Tools

Microsoft Office Word

Firm software

Job description

Under general supervision, and working in conjunction with the Conference Center Coordinator, assists in the successful operation of the Conference Center, including delivery of outstanding hospitality service to, and anticipation of needs of, internal and external clients. Serves as back up for Receptionist as required. Performs frequent walk throughs of the conference center rooms, coffee areas and other meeting spaces to ensure areas are clean, stocked with supplies and ready for the next meeting Assists with all catering set-ups and break down and assists in room configurations to meet requestor's specifications Assists with ordering catering and coffee supplies and helps to maintain inventory Assists with after hours conference center events as needed Assists with inter-office functions/events and external events Coordinates service requests with other in-house departments (e.g., Hardware Support, IT Support, Telephone Services, Office Services, Facilities) as necessary Utilizes room scheduling system to assign conference rooms and coordinates with reception and office services as needed Follows up with meeting hosts to confirm details prior to meeting and request missing information Becomes familiar with daily guest list and assists with any special requests Primary back up receptionist Validates parking for visitors Schedules and confirms conference room reservations Reserves visiting offices Performs other work related duties as assigned or necessary Food Service: Coordinates with receptionist for placing daily food orders with catering company and outside vendors Ensures delivery of appropriate food and beverage service for all conference center functions

Education and/or Experience:

• Required: High School Diploma or GED equivalent
• Minimum 2 years of experience in catering, conference center, event planning
• Proficiency in Microsoft Office Word and other Firm software
• Able to work on multiple tasks simultaneously
• Able to maintain composure in a high pressure environment
• Strong customer service orientation
• Flexibility in daily work schedule necessary to accommodate Conference Center and front desk requirements
• Able to work overtime as needed
• Able to accept responsibility and take initiative
• Professional demeanor

Other Skills and Abilities:

• Strong organizational skills
• Strong attention to detail
• Good judgment
• Strong interpersonal communication skills
• Strong analytical and problem solving skills
• Able to work harmoniously and effectively with others
• Able to preserve confidentiality and exercise discretion
• Able to work under pressure
• Able to manage multiple projects with competing deadlines and priorities

#LI-GK1 The target salary range for this role is: $42,800 -$66,400 if located in Texas

Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate.

Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits

To perform this job successfully, an individual must be able to perform the Duties and Responsibilities above satisfactorily and meet the requirements. The requirements listed above are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email [e-mail] (current employees should contact Human Resources).

Sidley Austin LLP is an Equal Opportunity Employer. Sidley is an elite global law firm with a known reputation of deploying innovative strategies to achieve powerful results. Business professionals are essential to the firm’s ability to deliver the highest quality legal services to our clients. Sidley employs approximately 2,300 lawyers working with our clients in complex transactional, restructuring, crisis management, investigation, regulatory, and litigation matters. Our 160 years of perspective and reach are truly global, supported by 21 offices strategically situated in key commercial, regulatory, and financial centers across the world. Our lawyers and business professionals, fluent in more than 75 languages, possess the cultural awareness and cross-border legal acumen needed to bring clarity to a dynamic business landscape.