Condo Housekeeping Supervisor

Priority Dispatch Corp.; Jay (VT); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Paid vacation and sick time

401k with match after 1 year

Free season passes

Employee recognition programs

Job summary

Jay Peak Resort is seeking a Condo Housekeeping Supervisor to direct the condo housekeeping program, ensuring clean, orderly and attractive units for guests. You will oversee staff, establish standards, and manage training, safety, and supplies.

The role emphasizes leadership of 14–20 employees with focus on quality and guest experience. The position requires an education background with a certificate program and strong reading, math, and computer skills.

Qualifications

• Ability to read, analyze and interpret general business information and regulations.
• Basic math operations and data interpretation used in daily tasks.
• Ability to solve practical problems and think logically.
• Proficiency with Microsoft Excel and Word processors.

Responsibilities

• Supervise condo housekeeping operations to keep units clean, orderly and presentable.
• Train staff on grooming, uniforms and safety; supervise equipment use and chemical handling.
• Inspect units daily for cleanliness and maintenance; coordinate repairs and inventory.

Skills

Language skills

Mathematical skills

Reasoning ability

Computer skills

Education

Certificate program (1-year)

Tools

Excel

Word processing

Job description

WHY WORK AT JAY PEAK?We’re a team of good-natured folks at the heart and soul of a growing resort community. Our co-workers are our friends, so we happily go the extra mile for each other and our guests. We’re rewarded fairly for our collective efforts and encouraged to pursue individual goals. We’re a family, one that gets to choose its members. We strive for an authentic, community driven Resort that derives its vitality from the on-mountain experience, respect for its history & what has come before it, and its employees whose energy and spirit are its foundation. It’s not for everyone but we’re not looking for everyone-we’re looking for you.IF YOU HAVE WHAT IT TAKES, HERE'S WHAT YOU’LL GET$19.25/hrPaid Vacation & Sick Time401k program eligibility with employer match after a year of employment with 1,000 hours of serviceFREE or deeply discounted season passes for you and your dependentsEmployee Recognition Programs (including daily, monthly, yearly, and seniority programs)Seasonal employee partiesRegular free employee breakfasts/lunches, family events, and partiesFor a full listing of employee perks both on and off-property, click hereSUMMARYThe Condo Housekeeping Supervisor directs condo housekeeping program to ensure clean, orderly and attractive conditions of establishment by performing the following duties personally or through subordinates.ESSENTIAL DUTIES & RESPONSIBILITIES (include the following, other duties may be assigned)Responsible for all condo units and dog house/cellar areas, vehicles and outside deck and front entrance areas of each unit.Establish standards and procedures for the work of the housekeeping staff.Ensure that the training programs are in place and following; training employees on proper grooming and uniform standards and safety, proper and efficient usage of all equipment, vehicles and chemicals.Inspect and evaluate physical condition of establishment to ensure all areas assigned to are clean and maintained to standard on a daily basis.Ensure a work order is completed for all painting, repairs, furnishings, relocation of equipment and reallocation of space.Inventory supplies and replace as needed, reporting missing inventory from a unit and alerting Manager of inventory needed for stock room.Regularly inspect equipment to ensure equipment is working properly including vacuum cleaners, vehicles, pad locks on caddies, safety equipment in caddies, etc.Plans work schedules to ensure adequate service and to ensure staffing levels are appropriate with business levels.Ensure the staff are in uniform, neat and respectful.Assist with daily paperwork as needed.Withhold a professional attitude and environment at all times.DAY SHIFT DUTIES & RESPONSIBILITIES o Driving a company vehicle on-site as needed to transport/deliver operational items and housekeeping teams.Transporting linens to/from laundry/storage areas as needed. o Training / onboarding housekeeping staff members. o Enforcing standards and policies with housekeeping staff.Conducting quality assurance inspections. o Assists in preparation and completion of daily paperwork.Time management – Accomplish assigned tasks in a timely manner, motivates team members to perform duties in timely manner.Monitoring unit status & reporting any maintenance items as needed to ensure proper working order of all guest accommodations.Delivering operational items to units for housekeeping teams. o Clearing units in preparation for cleaning services to include removing linens, towels, rubbish, etc. o Assisting housekeeping teams as needed.Stocking vehicles and storage areas with linens & cleaning supplies as needed.Other duties as assigned by supervisor, which could be directly related, or unrelated to original position.SUPERVISORY RESPONSIBILITIESDirectly supervises 14-20 employees in the Condo Housekeeping department. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION and/or EXPERIENCEOne year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.LANGUAGE SKILLSAbility to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.MATHEMATICAL SKILLSAbility to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.REASONING ABILITYAbility to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.COMPUTER SKILLSTo perform this job successfully, an individual should have knowledge of Internet software; Microsoft Excel Spreadsheet software and Microsoft Word Processing software.CERTIFICATES, LICENSES, REGISTRATIONSMust hold a valid State of Vermont Driver’s License and be eligible for enrollment as a driver on Jay Peak Resort’s Commercial Automobile policy.OTHER REQUIREMENTSThe ability to handle cleaning chemicals. Employees are instructed in safe handling of these chemicals and this policy will be strictly enforced.The ability to go in and out of vehicles and buildings on a frequent basis in many weather conditions; winter and summer.The ability to maintain a professional and courteous attitude towards guests, other employees and the general public at all times.-PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch or crawl and talk or hear. The employee is occasionally required to climb or balance and taste or smell. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this Job, the employee is frequently exposed to fumes or airborne particles and toxic or caustic chemicals. The noise level in the work environment is usually moderate.RESORT CONDITIONSThis is a Winter Resort Area. It requires that work venues are varied, and in many cases include steep stairways, multilevel buildings and outdoor work areas, subject to very cold, sometimes wet or very sunny work sites. Some facilities are located at the base or bottom area and some are semi-remote and can only be reached by traveling via chair lift(s), skis or snowboards. Walking surfaces are frequently frozen, sloped and slippery. Proper footwear is a must, indoors and out. Work days and hours, as well as the number of hours required will vary, with an emphasis on weekends and holidays.