Concierge Workplace Experience (Part-Time)

PUMA Gruppe; Somerville (MA); On-site; USD 28,351 - 37,704; Part time

Job summary

PUMA is seeking a part-time Concierge Workplace Experience in Somerville, MA to greet employees and guests and keep the office running smoothly. You will assist visitors, manage front desk operations, and support event planning and internal communications in a fast-paced environment.

The role emphasizes hospitality, strong communication, and organizational skills, with an on-site schedule Monday through Thursday from 7:30 AM to 12:30 PM.

Qualifications

• Associate's degree required; preferred fields include Hospitality, Communications, or Event Management.

Responsibilities

• Welcome all PUMA employees, business guests, and visitors, ensuring a seamless and positive experience.
• Serve as a connector across the headquarters, helping occupants navigate the building, understand resources
• Manage all front desk operations, including visitor registration and guest check-ins
• Oversee employee and visitor access card programs.
• Triage tickets in the ticketing system
• Support the Central Services and HR teams in administrative tasks such as ordering catering, processing invoices and other duties as needed
• Help plan and execute company events, team lunches, celebrations, and other in-office activities.
• Support general office announcements and reminders using internal channels and platforms

Skills

Interpersonal skills

Communication skills

Organization skills

Customer service

Education

Associate's degree

Job description

Administration Support, Somerville, United States of America

Concierge Workplace Experience (Part-Time)

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine.

• Welcome all PUMA employees, business guests, and visitors, ensuring a seamless and positive experience.
• Serve as a connector across the headquarters, helping occupants navigate the building, understand resources
• Manage all front desk operations, including visitor registration and guest check-ins
• Oversee employee and visitor access card programs.
• Triage tickets in the ticketing system
• Support the Central Services and HR teams in administrative tasks such as ordering catering, processing invoices and other duties as needed
• Help plan and execute company events, team lunches, celebrations, and other in-office activities.
• Support general office announcements and reminders using internal channels and platforms
• Associate's degree required; preferred fields include Hospitality, Communications, or Event Management.
• 1 year of experience in customer service, hospitality, office coordination, or workplace support roles.
• Strong interpersonal skills with a natural ability to create welcoming, positive experiences for employees, guests, and visitors.
• Excellent communication skills, both written and verbal, with a professional and approachable demeanor.
• Highly organized with the ability to manage multiple tasks and prioritize in a fast-paced, service-oriented environment.
• Comfortable supporting in-person workplace operations and acting as a first point of contact in an office setting.
• Availability for an on-site role, Monday-Thursday, 7:30 AM-12:30 PM

The hiring range base pay for this position is $20.58-$27.37 + Bonus + Benefits

Pay may vary depending on job-related knowledge, skills, and experience.

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience. To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.

The large running presence in Boston drives our passion to be to the Fastest Sports Brand in the World.