Lead Central Services

PUMA North America, Inc.; Boston (MA); On-site; USD 99,000 - 135,000; Full time

Benefits offered by this job

Bonus

Benefits

Job summary

PUMA North America, Inc. in Boston is seeking a Facilities Manager to oversee daily operations, ensuring offices are clean, safe, and fully functional for employees and visitors.

You will lead safety inspections, manage vendor contracts, coordinate space planning and renovations, and partner with security to uphold Health and Safety guidelines. The role offers a competitive base pay with bonus and benefits, and emphasizes energy management and sustainability.

Qualifications

• Bachelor’s Degree or comparable work experience.
• 5-7+ years of Facility Management experience.
• OSHA Outreach Training Completion.
• Expertise in construction project management and vendor negotiations.
• Experience with maintenance contracts and service level agreements.
• Strong communication and leadership abilities.
• Ability to plan space and manage renovations.

Responsibilities

• Oversee daily building operations to keep offices clean, safe, and functional.
• Conduct and document safety inspections and emergency procedures.
• Manage the Facilities ticketing system and assign tasks.
• Direct repair services, installations, and vendor management.
• Lead space planning, renovations, and moves across locations.
• Oversee energy usage and sustainability programs.
• Coordinate events and office services (F&B, vending, etc.).
• Liaise with landlords and building management for maintenance.

Skills

Project management

Vendor negotiations

Leadership

Communication skills

Problem solving

Facilities operations

Safety compliance

Education

Bachelor’s Degree or comparable work experience

Job description

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and to let our individual talent and experience shine.

YOUR MISSION

• Oversee daily building operations to ensure all office spaces are clean, safe, fully functional, and able to support business needs for employees and visitors
• Ensure daily facilities inspections are conducted and documented, confirming all safety, security, and emergency preparedness procedures are implemented properly
• Oversee the Facilities ticketing system and execute and/or assign daily tickets to staff as needed
• Oversee repair services, equipment installation and delivery of facilities services
• In partnership with building management/security teams, maintain Security Standards and Health and Safety Guidelines for your assigned locations
• Actively update the Senior Director of Human Resources on compliance related issues for all worker safety regulations including OSHA, and other relevant laws and regulations
• Manage facilities-related vendors and contractors, including scheduling work, overseeing performance, and verifying that completed services meet quality standards and compliance requirements
• Supervise and evaluate cleaning contract services and ensure daily cleaning needs are being met, while making necessary recommendations for improvements
• Main contact with Landlord on all building needs, maintenance, and upgrades
• Act as primary contact for landlords across assigned office locations for maintenance, health & safety, security, events, etc.
• Provide consultation and solutions on space planning with department and senior leaders; lead and project manage office renovations, installations, redesigns and moves
• Oversee construction and renovation projects, including space planning and allocation, to improve efficiency and meet organizational goals
• Oversee daily operations of all employee and guest F&B options (vending, coffee service, fresh‑fruit program, and Fitting Studio refreshments), continuously assessing usage, quality, and cost-effectiveness to ensure the approach remains aligned with organizational expectations
• Set up all company events and functions including quarterly Town Halls, customer on‑site events, regional sales meetings, corporate holiday functions, and any other on‑site events
• Supervises the financial and physical resources of the facility management including processing all facilities related invoices
• Monitor energy usage and manage/implement sustainability programs (e.g., recycling, water conservation) to reduce environmental impact and costs
• Oversee daily responsibilities of facilities staff

YOUR TALENT

• Bachelor’s Degree or comparable work experience
• 5-7+ years of Facility Management experience
• OSHA Outreach Training Completion
• Expertise in construction project management, vendor selection and negotiations
• Proficient with maintenance contracts and terms & conditions
• Create and maintain policies, procedures, and training programs for all locations
• Ability to lead and manage the work of others
• Exceptional verbal and written communication skills
• Excellent project management skills
• Strong customer service skills
• Technical engineering skills – knowledge of HVAC, plumbing and electrical systems preferred
• Sound decision making
• Problem solving

The hiring range base pay for this position is $99,200-$134,675 + Bonus + Benefits (Benefit Summary Corporate). Pay may vary depending on job‑related knowledge, skills, and experience.

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability.

Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination. At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience. To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide. PUMA is an Equal Employment Opportunity (EEO) employer. It is the policy of PUMA to prohibit discrimination and harassment of any type and to afford equal employment opportunities to all persons without regard to race, color, religion, sex, national origin, age, gender, physical or mental disability, veteran‑status, or any other characteristic protected by applicable federal, state or local law.

For additional information, please contact: [e-mail]

At PUMA, we are in constant pursuit of faster. That extends beyond our support of the fastest athletes in the world. We also work to be fast in how we adapt to and connect with the constantly changing world around us. Through innovative design, iconic footwear and apparel, and authentic partnerships, we aim to always push what’s next in both sport and culture. PUMA supports over 21,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.