Concierge Workplace Experience (Part-Time)

PUMA North America, Inc.; Boston (MA); On-site; USD 28,351 - 37,704; Part time

Benefits offered by this job

Bonus

Benefits

Job summary

PUMA North America, Inc. in Boston is seeking a friendly Front Desk/Office Support to welcome employees and visitors and keep the reception running smoothly.

You will manage visitor registrations, direct guests, coordinate access passes, and support office operations with internal teams on-site. The role is on-site, Monday–Thursday 7:30 AM–12:30 PM, with a base pay range of $20.58–$27.37 per hour plus bonus and benefits.

Qualifications

• Associate's degree required; hospitality, communications, or event management preferred.
• 1 year of experience in customer service, hospitality, office coordination, or workplace support roles.
• Strong interpersonal skills with a welcoming, positive demeanor.
• Excellent written and verbal communication with a professional presence.
• Highly organized with ability to multitask in a fast-paced environment.
• On-site role, Monday-Thursday, 7:30 AM–12:30 PM.

Responsibilities

• Welcome all PUMA employees, business guests, and visitors, ensuring a seamless and positive experience.
• Serve as a connector across the headquarters, helping occupants navigate the building and understand resources.
• Manage all front desk operations, including visitor registration and guest check-ins.
• Oversee employee and visitor access card programs.
• Triage tickets in the ticketing system.
• Support Central Services and HR with administrative tasks (ordering catering, processing invoices, etc.).
• Help plan and execute company events, team lunches, celebrations, and in-office activities.
• Support general office announcements and reminders using internal channels and platforms.

Skills

Customer service

Education

Associate's degree

Job description

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and to let our individual talent and experience shine. Applying for a job at PUMA is easy.

YOUR MISSION

• Welcome all PUMA employees, business guests, and visitors, ensuring a seamless and positive experience.
• Serve as a connector across the headquarters, helping occupants navigate the building, understand resources
• Manage all front desk operations, including visitor registration and guest check-ins
• Oversee employee and visitor access card programs.
• Triage tickets in the ticketing system
• Support the Central Services and HR teams in administrative tasks such as ordering catering, processing invoices and other duties as needed

• Help plan and execute company events, team lunches, celebrations, and other in-office activities.
• Support general office announcements and reminders using internal channels and platforms

YOUR TALENT

• Associate's degree required; preferred fields include Hospitality, Communications, or Event Management.
• 1 year of experience in customer service, hospitality, office coordination, or workplace support roles.
• Strong interpersonal skills with a natural ability to create welcoming, positive experiences for employees, guests, and visitors.
• Excellent communication skills, both written and verbal, with a professional and approachable demeanor.
• Highly organized with the ability to manage multiple tasks and prioritize in a fast-paced, service-oriented environment.
• Comfortable supporting in-person workplace operations and acting as a first point of contact in an office setting.
• Availability for an on-site role, Monday-Thursday, 7:30 AM-12:30 PM

The hiring range base pay for this position is $20.58-$27.37 + Bonus + Benefits

Benefit Summary Corporate

Pay may vary depending on job-related knowledge, skills, and experience.

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex,

gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at

PUMA and we do not tolerate any form of harassment or discrimination.

At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal

opportunity - no matter your background, identity, or experience.To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000

employees worldwide.

PUMA is an Equal Employment Opportunity (EEO) employer. It is the policy of PUMA to prohibit discrimination and harassment of any type and to afford equal employment opportunities to all persons without regard to race, color, religion, sex, national origin, age, gender, physical or mental disability, veteran-status, or any other characteristic protected by applicable federal, state or local law.