Concierge: Welcoming Hub for a Vibrant Community (Part-Time)

Seneca-Place; Verona (Allegheny County); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Earned Wage Access (EWA) through RAIN

New pay scale

Part-time schedule: Mon-Fri 8am-4:30pm

Job summary

Seneca Manor is seeking a friendly Concierge to be the welcoming face of our community. You will greet residents and guests, answer inquiries, and coordinate assistance with deliveries, transportation, and maintenance requests in a role shaped by new leadership and an updated pay scale.

The position is part-time with a consistent schedule, Mon-Fri 8am-4:30pm, offering Earned Wage Access through RAIN and access to a refreshed pay scale.

Qualifications

• Excellent communication and interpersonal skills.
• Customer-centric mindset with a passion for service.
• Ability to multitask, prioritize, and manage time effectively.
• Proficiency in Microsoft Office and quick learner of new software.
• Remain calm, professional, and helpful under pressure.
• Previous customer service experience is a plus, training provided.

Responsibilities

• Warm welcomes to residents and guests, fostering belonging and community.
• Answer phone calls, emails, and inquiries promptly and professionally.
• Assist residents with requests (deliveries, scheduling transportation, maintenance).
• Maintain a clean, organized front desk area and create a positive first impression.
• Provide information about community services, amenities, and local area.
• Collaborate with other departments to ensure seamless service delivery.

Skills

Excellent communication

Interpersonal skills

Customer-centric mindset

Multitasking

Time management

Microsoft Office Suite

Calm under pressure

Customer service experience

Tools

Microsoft Office Suite

Job description

Seneca Manor is seeking a friendly Concierge to be the welcoming face of our community. You will greet residents and guests, answer inquiries, and coordinate assistance with deliveries, transportation, and maintenance requests in a role shaped by new leadership and an updated pay scale.

The position is part-time with a consistent schedule, Mon-Fri 8am-4:30pm, offering Earned Wage Access through RAIN and access to a refreshed pay scale.