Concierge: Tours & Activities Booking

ISLAND TIME WATERSPORTS CARIBBEAN LLC; Cruz Bay (United States Virgin Islands); On-site; USD 18,000 - 26,000; Full time

Job summary

ISLAND TIME WATERSPORTS CARIBBEAN LLC seeks a hotel concierge to assist guests at the Westin Resort Frenchmans Reef in Cruz Bay, St. Thomas, VI. Duties include providing local information, dining and activity recommendations, and processing guest requests and reservations.

Ideal candidates bring hospitality experience, strong communication skills, and the ability to work holidays, nights, and weekends in a demanding resort environment.

Qualifications

• Customer service experience at a hotel, concierge, or similar role preferred.
• Clear communication skills and ability to multi-task in a fast-paced environment.
• Willingness to work holidays, nights and weekends.

Responsibilities

• Assist guests at the Hotel Concierge Desk with local information and bookings.
• Provide area recommendations for dining, activities, transportation, and sightseeing.
• Process guest requests and reservations, following up as needed.
• Coordinate with staff/departments to resolve guest issues and ensure satisfaction.
• Perform other duties as assigned by management.

Skills

Customer service

Concierge experience

Communication

Education

High School Diploma (preferred)

Job description

ISLAND TIME WATERSPORTS CARIBBEAN LLC seeks a hotel concierge to assist guests at the Westin Resort Frenchmans Reef in Cruz Bay, St. Thomas, VI. Duties include providing local information, dining and activity recommendations, and processing guest requests and reservations.

Ideal candidates bring hospitality experience, strong communication skills, and the ability to work holidays, nights, and weekends in a demanding resort environment.