Concierge - Solaris

East West Hospitality; Vail (CO); Vor Ort; USD 2.273.000 - 3.237.000; Vollzeit

Benefits dieser Stelle

Hiring bonus

Ski pass

Wellness benefit

Employee parking

401(K) match

Paid Time Off

Career development

Zusammenfassung

East West Hospitality's Solaris Residences in Vail, CO is hiring a Concierge to be the ultimate guide for guests and owners. You’ll craft personalized itineraries, arrange dining and activities, and provide recommendations to elevate every stay.

In this role you’ll leverage your knowledge of the Vail Valley to coordinate reservations, deliver responsive service before and during each visit, and welcome guests on arrival with thoughtful, memorable experiences.

Qualifikationen

• Coordinate restaurant, transportation, activity, and other reservations.
• Provide knowledgeable recommendations for dining and experiences.
• Serve as primary contact for owner and guest requests.
• Welcome guests on arrival and departure and arrange welcome amenities.

Aufgaben

• Coordinate reservations for dining, transportation, and activities to tailor each guest's Vail Valley experience.
• Suggest dining options, activities, and unique experiences based on guest preferences.
• Respond promptly to owner/guest requests before and during stays with personalized service.
• Assist with mail/packages and support front desk operations as needed.

Jobbeschreibung

On-Site | $23 - $25/hr plus tips and commissions | Vail, CO

$2000 HIRING BONUS!

At East West Hospitality, our vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve.We hope you’ll consider joining us!

Are you passionate about creating unforgettable experiences? Solaris Residences is looking for a Concierge to be the ultimate guide for our guests and owners. In this role, you’ll use your knowledge of the Vail Valley to craft personalized itineraries, make dining and activity reservations, and provide recommendations that enhance every stay. Your expertise in local services, events, transportation, and the Solaris property will help build strong relationships and elevate the guest experience to new heights. If you’re ready to share the best of Vail and make lasting memories, we’d love to hear from you!

Duties Include :

• Coordinate restaurant, transportation, activity, and other reservations while helping owners and guests plan and personalize their Vail Valley experience.
• Provide knowledgeable recommendations for dining, activities, and unique experiences throughout Vail and the surrounding area.
• Serve as a primary point of contact for owner and guest requests, providing responsive, personalized service before and throughout each stay.
• Welcome owners and guests upon arrival and departure, prepare rental guest welcome amenities, and help ensure a smooth, memorable experience.
• Assist with mail and packages and provide additional guest services and front office support as needed.

Why You'll Love It Here:

This position is eligible for our Winter Incentive Program: an Epic Merchant Ski Pass or end of season bonus (based on start date), a $515 wellness benefit, free Town of Vail employee parking (Red Sandstone, Ford Park), and bi-annual homeowner pooled distributions for eligible full-time employees. Take advantage of extended off-season vacations and opportunities to grow through cross-training and career development within Solaris and East West Hospitality.

Pay Rate :

$23 - $25/ hour+tips and commissions; $2,000 hiring bonus paid in two installments: first half after 30 days and second half after 90 days.

Schedule :

F lexibility to work either four 10-hour shifts or five 8-hour shifts. Thursdays and Fridays are required; the remaining workdays can be arranged flexibly based on business needs and employee preference.

Job Closing Date:

11/15/2026 or when filled

Our ideal candidate genuinely enjoys taking care of people and creating thoughtful, high‑touch experiences. They communicate with warmth and professionalism, whether helping an owner in person, coordinating details by phone, or responding to a guest by email. They are organised, detail‑oriented, and dependable with the ability to manage reserved ations, .. .. [text truncated] ...

East West offers a comprehensive benefits package designed to support your well-being and professional growth. Health Insurance - Choose from three plans!Dental, Vision, & Voluntary Benefits;Life Insurance;Winter Incentive Program (Merchant pass or equivalent bonus; dependent on start date); 401(K) Plan with Discretionary Employer Match;Paid Time Off & Paid Sick Time;Career Development Trainings;Discounted Gym Membershipat The Athletic Club Westin;Discounts at Eye Pieces & Venture Sports;Corporate Discounts with Perk Spot;Sabbatical Program;$500 Referral Program;Employee Assistance Program.

We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to succeed. We welcome applicants from all backgrounds and experiences and make employment decisions based on qualifications, merit, and business needs.