Concierge Skilled Nursing

Ventura Services Florida; Florida; On-site; USD 19,000 - 30,000; Full time

Job summary

Ventura Services Florida is seeking a Concierge Skilled Nursing front desk professional to welcome patients and visitors, manage front desk operations, and support administrative tasks in a healthcare setting.

You will handle multi-line phones, coordinate calendars, and maintain patient records with confidentiality, contributing to a positive environment for patients and staff.

Qualifications

• Experience in office management or administrative roles in healthcare or related fields is preferred.
• Strong organizational skills with multitasking in a fast-paced environment.
• Excellent communication, bilingual abilities are a plus for diverse populations.
• Proficiency with typing, data entry accuracy, and Microsoft Office programs.
• Experience with front desk operations, multi-line phones, and clerical tasks such as filing and proofreading.
• Knowledge of Google Workspace and QuickBooks for bookkeeping and recordkeeping is desirable.

Responsibilities

• Greet patients, visitors, and staff professionally to create a welcoming atmosphere.
• Manage multi-line phone systems and route inquiries efficiently.
• Maintain accurate scheduling by coordinating calendars and bookings for nursing staff and other departments.
• Perform clerical duties including data entry, filing, proofreading, and updating patient records.
• Support office management by organizing files, handling correspondence, and maintaining office supplies.
• Utilize Microsoft Office, Google Workspace, and QuickBooks for documentation and bookkeeping tasks.
• Provide exceptional customer service with proper phone etiquette and patient confidentiality.

Skills

Organizational skills

Communication skills

Multitasking

Bilingual abilities

Typing speed

Data entry accuracy

Front desk operations

Tools

Microsoft Office

Google Workspace

QuickBooks

Job description

Job Summary

Join our dedicated healthcare team as a Concierge Skilled Nursing professional, where your warm personality and organizational expertise will serve as the welcoming face of our facility. In this vital role, you will manage front desk operations, coordinate patient and visitor needs, and support administrative functions to ensure seamless daily operations. Your proactive approach and excellent communication skills will help create a positive environment for patients, staff, and visitors alike. This paid position offers an exciting opportunity to contribute to compassionate care while honing your administrative and customer service skills in a dynamic healthcare setting.

Responsibilities

• Greet patients, visitors, and staff with professionalism and friendliness, creating a welcoming atmosphere.

• Manage multi-line phone systems to handle inquiries efficiently, directing calls appropriately.

• Maintain accurate scheduling by managing calendars and appointment bookings for nursing staff and other departments.

• Perform clerical duties including data entry, filing, proofreading, and updating patient records with precision.

• Support office management tasks such as organizing files, handling correspondence, and maintaining office supplies.

• Utilize computer skills including Microsoft Office Suite (Word, Excel), Google Workspace, and QuickBooks for documentation and bookkeeping purposes.

• Provide exceptional customer support by addressing questions promptly, practicing proper phone etiquette, and ensuring patient confidentiality.

Requirements

• Prior experience in office management or administrative roles within healthcare or related fields is highly preferred.

• Strong organizational skills with the ability to multitask efficiently in a fast-paced environment.

• Excellent communication skills; bilingual abilities are a plus to serve diverse populations effectively.

• Proficiency in computer literacy including typing speed, data entry accuracy, and familiarity with Microsoft Office programs.

• Experience with front desk operations, multi-line phone systems, and clerical tasks such as filing and proofreading.

• Knowledge of office management tools like Google Workspace and QuickBooks is desirable for bookkeeping and recordkeeping tasks.

• Demonstrated customer service expertise with professional phone etiquette and personal assistant experience preferred. Join us in delivering outstanding service while supporting the well-being of those who rely on our care!

• Requirements:

  Employment is contingent upon successful completion of a Florida AHCA Level 2 background screening in accordance with state regulations. https://info.flclearinghouse.com