Concierge - Signia by Hilton Atlanta

Signia by Hilton Atlanta; Atlanta (GA); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a leading hotel as a Concierge at Signia by Hilton Atlanta, where you'll provide exceptional service to guests. Ideal candidates will have prior hotel experience and strong communication skills, ensuring a remarkable experience for every visitor. Full-time role with a supportive work environment and numerous benefits.

Benefits

Access to pay through DailyPay

Medical Insurance for you and your family

Mental Health Resources

Paid Time Off (PTO)

Go Hilton travel discount program

Supportive parental leave

Matching 401(k)

Employee stock purchase program (ESPP) at 15% discount

Debt-free education options

Career growth and development opportunities

Qualifications

• Previous Hilton experience preferred.
• At least 1 year in a concierge role at a hotel.
• Strong communication skills.

Responsibilities

• Providing information, recommendations, and booking services for guest inquiries.
• Responding to special requests and resolving guest issues promptly.
• Registering VIP guests as needed.

Skills

Communication

Customer Focus

Adaptability

Job description

Join to apply for the Concierge - Signia by Hilton Atlanta role at Signia by Hilton Atlanta

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Join to apply for the Concierge - Signia by Hilton Atlanta role at Signia by Hilton Atlanta

Signia by Hilton Atlanta is looking to welcome a Concierge to join the team!

The ideal candidate will have previous Hilton experience, at least 1 year in a concierge role at a hotel, strong communication skills, and be open and flexible with previous hospitality experience.

Shift Pattern: Open availability required Monday - Sunday between 7am - 11pm

Pay Rate: $17.50 per hour

Benefits include: We support the mental and physical wellbeing of all Team Members with comprehensive programs and benefits, including:

• Access to your pay when needed through DailyPay
• Medical Insurance for you and your family
• Mental Health Resources
• Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) at 15% discount
• Debt-free education options
• Career growth and development opportunities
• Team Member Resource Groups
• Recognition and rewards programs

Responsibilities include:

• Providing information, recommendations, and booking services for guest inquiries
• Processing and delivering messages for guests
• Retrieving mail, packages, and facsimiles for guests
• Arranging recreational, business, and dining activities
• Responding to special requests and resolving guest issues promptly
• Registering VIP guests as needed
• Promoting marketing programs and distributing materials

Qualifications and Attributes:

• Demonstration of Hilton's values: Hospitality, Integrity, Leadership, Teamwork, Ownership, Now
• Key attributes: Quality, Productivity, Dependability, Customer Focus, Adaptability

Working at Hilton: Hilton offers a global hospitality experience, dedicated to exceptional guest service, innovation, and creating remarkable experiences. Our vision is to fill the earth with the light and warmth of hospitality, with Team Members at the core of our success.

Work Location: Signia Atlanta

Schedule: Full-time

Brand: Signia Hilton

Job Category: Guest Services, Operations, and Front Office

Seniority Level: Entry level

Employment Type: Full-time

Industry: Hospitality