Concierge Security Officer: Guest-Focused Protection

Garda World Security; Durham (NC); On-site; USD 38,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer matching

Paid holidays

Disability insurance

Life insurance

Uniform provided

Job summary

GardaWorld Security Services is hiring a Concierge Security Officer in Durham, NC. This full-time role focuses on exceptional customer service, identity verification, and visitor guidance in office towers, hotels, and shopping centers.

You will perform access control, patrols, incident reporting, and coordinate with emergency teams as needed. Requires PPSB license, CPR, 18+, US work authorization, and 1 year security experience. Uniform provided, benefits included.

Qualifications

• Active PPSB license required.
• CPR certification required.
• Must be 18 years or older.
• Authorized to work in the U.S.
• Minimum 1 year security experience.
• High School Diploma or GED required.
• Pass an extensive screening process.
• Excellent customer service skills.
• Proficient with phones and computers.
• Security/Military/Law Enforcement experience a plus.
• State license if required.

Responsibilities

• Welcoming visitors, verifying identity, and guiding guests.
• Manage access control and monitor entrances.
• Regular patrols to identify risks and report issues.
• Inspect security equipment and report maintenance needs.
• Respond to incidents, provide first aid, coordinate with emergency teams.
• Answer questions in person or by phone.
• Write incident reports and communicate security concerns.
• Ensure safety and protection of people and property.

Skills

Customer service

Communication

Phone & computer skills

Security awareness

Education

High School Diploma or GED

Tools

PPSB license

CPR

Job description

GardaWorld Security Services is hiring a Concierge Security Officer in Durham, NC. This full-time role focuses on exceptional customer service, identity verification, and visitor guidance in office towers, hotels, and shopping centers.

You will perform access control, patrols, incident reporting, and coordinate with emergency teams as needed. Requires PPSB license, CPR, 18+, US work authorization, and 1 year security experience. Uniform provided, benefits included.